Brayton Lewis
Huntley,IL
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and customer satisfaction. Creative in applying solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
9
9
years of professional experience
Work History
Salesperson
Castle Subaru Mchenry
McHenry, IL
06.2024 - 04.2025
- Educated customers about products and services offered by the company.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting the right car for their needs.
- Maintained accurate knowledge and statistics of Subaru vehicles.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Utility Locator
USIC Locating Services
Barrington, IL
04.2023 - 06.2024
- Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
- Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Communicated effectively with clients concerning any changes or updates made during the course of a project.
- Developed procedures for locating utilities in areas where traditional methods are not feasible or practical.
- Worked with customers to develop solutions for locating difficult-to-find utilities.
Ramp Agent
United Airlines
Chicago, IL
08.2022 - 01.2023
- Processed necessary paperwork related to cargo shipments including customs documents.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
Sales Representative
Cornerstone Restoration & Solar
Schaumburg, IL
07.2021 - 06.2022
- Fostered relationships with customers to expand customer base and retain business.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Planned and organized strategic daily work schedule to maximize time and maintain frequent connections with customers.
Manufacturing Production Associate
Ninja Paintball
Crystal Lake, IL
01.2021 - 07.2021
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Practiced safe and hazard-free work environments in line with company standards.
- Supported production quality standards by regularly testing and verifying production processes.
- Supported production by handling parts, rigs and jigs with precise care.
Automotive Service Technician
Jdm Auto Service
Huntley, IL
08.2020 - 01.2021
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Evaluated, repaired and aligned vehicle suspensions.
- Welded, soldered and fabricated parts to complete skilled services.
Customer Service Specialist
Orielly Auto Parts
Huntley, IL
12.2018 - 08.2020
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Explained benefits, features and recommendations to maximize client retention.
- Improved customer service wait times to mitigate complaints.
- Led team engagement to assist cross-functional departments and achieve goals.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
- Set up and activated customer accounts.
Laborer
Self Employed Services
Chicago, IL
03.2017 - 12.2018
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Understood and followed oral and written directions.
- Demonstrated experience with construction work.
- Completed variety of physical labor tasks.
- Operated and maintained a variety of equipment including hand and power tools.
- Mixed, poured, and spread concrete, asphalt gravel and other materials.
- Cut materials into specified sizes for installation using tile cutters and power saws.
Cashier
Jimmy John's
Huntley, IL
08.2016 - 02.2017
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Huntley Highschool
Huntley, IL05.2016
Skills
- Inside and outside sales
- Post-sales support
- Brand storytelling
- Brake systems knowledge
- Mechanical troubleshooting
- Roof inspections
- Critical thinking
- Hand and power tool operation
- Solar roofing systems
- OSHA fall hazard training
- Easily able to learn a wide variety of skills
- Product knowledge
Additional Information
Every coworker i've ever had has told me im a great person to work with. I boost the morale of every workplace i enter and try my hardest to satisfy everyone. im able to pick up on new skills relatively quickly. Im a natural born leader and a highly intelligent person with a knack for problem solving and decision making to help a team excell.
Affiliations
- Playing Airsoft and Paintball
- Skiing
- Shooting
- Streaming to social media
- cooking
Accomplishments
- USIC, A+ locator (10,000 Damage free locates)
- Cornerstone, Top sales performer
- Subaru Pinnacle performer
- Black Ops Airsoft, most dedicated player
- Traveling
- Cosplay
References
References available upon request.
Timeline
Salesperson
Castle Subaru Mchenry
06.2024 - 04.2025
Utility Locator
USIC Locating Services
04.2023 - 06.2024
Ramp Agent
United Airlines
08.2022 - 01.2023
Sales Representative
Cornerstone Restoration & Solar
07.2021 - 06.2022
Manufacturing Production Associate
Ninja Paintball
01.2021 - 07.2021
Automotive Service Technician
Jdm Auto Service
08.2020 - 01.2021
Customer Service Specialist
Orielly Auto Parts
12.2018 - 08.2020
Laborer
Self Employed Services
03.2017 - 12.2018
Cashier
Jimmy John's
08.2016 - 02.2017
High School Diploma -
Huntley Highschool
Similar Profiles
Cory DenmanCory Denman
Lube Technician at Castle SubaruLube Technician at Castle Subaru
Lachlan CooperLachlan Cooper
Sales Consultant at Inchcape Automotive Retail - Subaru Castle HillSales Consultant at Inchcape Automotive Retail - Subaru Castle Hill
Nicholas ManschulaNicholas Manschula
Semi Skilled Auto Technician at Castle SubaruSemi Skilled Auto Technician at Castle Subaru
Srivani MamidalaSrivani Mamidala
Substitute Teacher at Algonquin, Huntley and Cary School DistrictsSubstitute Teacher at Algonquin, Huntley and Cary School Districts
Fatima SyedaFatima Syeda
Physical Therapist Technician at Team Rehabilitation Physical TherapyPhysical Therapist Technician at Team Rehabilitation Physical Therapy