Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Richard Carucci

Richard Carucci

Customer Service for AT&T
El Paso,TX

Summary

I worked at West for about six months, I left because they wanted me to go to my Doctor to say that I was sick. From a certain time, but it was after I had been sick and no Doctor would write that I was sick when they didn't see me sick. I didn't have someone willing to drive me ro the NE side of the city.

Overview

10
10
years of professional experience

Work History

Salesperson

Viva Kia
El Paso, TX
06.2007 - 07.2007
  • Developed key customer relationships to increase sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Monitored customer order process and addressed customer issues.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Adhered to company initiatives and achieved established goals.

Armored Crewman

U.S. Army Active Duty
Fort Lewis, WA
08.1997 - 07.2004
  • Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
  • Deployed weapon systems for offensive, defensive and retrograde ground combat uses.
  • Oversaw comprehensive documentation for combat, weapon systems and anti-terrorism programs.
  • Maintained and monitored communication equipment to keep systems ready for operation.
  • Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
  • Operated targeting and firing systems following superior's orders.
  • Relayed information using advanced onboard communications devices.
  • Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
  • Planned, memorized and navigated numerous routes during vehicular and foot patrols and coordinated movement between [Number] vehicles via radio.
  • Assisted with all transport functions in movement of [Number] vehicles for unit consisting of [Number] platoon members.
  • Reviewed and prepared monthly reports and data on personnel strength management, resulting in [Number]% strength management rating.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

Some College (No Degree) - American And English Literature

El Paso Community College, El Paso, TX

Skills

  • Relationship Selling
  • On-Site Product Demonstrations
  • Inside and Outside Sales
  • Product Management and Pricing
  • Customer care
  • Account management
  • Sales process
  • Relationship building
  • Relationship selling
  • Negotiation
  • Sales presentations
  • Network development
  • Client Service
  • Customer Relations
  • Problem solving strength

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Salesperson - Viva Kia
06.2007 - 07.2007
Armored Crewman - U.S. Army Active Duty
08.1997 - 07.2004
El Paso Community College - Some College (No Degree), American And English Literature
Richard CarucciCustomer Service for AT&T