Bre Shelton, PLPC
Columbia,IL
Summary
Provisionally Licensed Professional Counselor specializing in trauma-informed care, emphasizing crisis intervention and patient advocacy. Skilled in conducting assessments, developing treatment plans, and facilitating therapeutic sessions under supervision. Proven ability to build trust with clients and collaborate effectively with multidisciplinary teams. Committed to enhancing client mental well-being through personalized therapeutic strategies.
Overview
7
7
years of professional experience
Work History
Behavioral Health Intake Specialist
Mercy Hospital
St. Louis, MO
08.2023 - Current
- Delivered exceptional patient service while adhering strictly to HIPAA guidelines in documentation.
- Evaluated patient needs to determine appropriate care levels and coordinated treatment plans.
- Communicated effectively with clinical staff, advanced practitioners, and case managers for comprehensive care.
- Managed high task volume efficiently, maintaining professionalism and compassion under pressure.
- Provided de-escalation support during crises, prioritizing safety and patient-centered care.
Residency Program Coordinator
Mercy Hospital
Creve Coeur, MO
02.2020 - 08.2023
- Maximized innovative support for program accreditation, recruitment, and operational milestones.
- Facilitated program development through cross-functional collaborations, enhancing process improvement initiatives.
- Influenced curriculum development, leadership practices, and personnel management to foster resident morale.
- Actively participated in Diversity Advancement Committee advocating for inclusion in program curriculum.
- Contributed to Trauma-Informed Care Transformation Team by integrating mental health considerations into program mission.
Operations Assistant
Mercy Hospital
St. Louis, MO
08.2018 - 02.2020
- Managed patient service delivery related to scheduling, documentation, and issue resolution.
- Verified personnel data for timely processing of bi-weekly compensation across multiple departments.
- Maintained detailed records of all personnel adjustments for audit readiness.
- Produced critical reports on multi-department operations for review by leaders and executives.
- Developed strong relationships with department leaders to enhance operational effectiveness.
Education
Master of Arts - Professional Counseling
Lindenwood University
Saint Charles, MO01.2023
Bachelor of Science - Healthcare Management
Lindenwood University
Saint Charles, MO01.2017
Highschool Diploma -
Belleville Township Highschool East
Belleville, IL01.2003
Skills
- Trauma-informed care
- Emotional and mental health support
- Cultural sensitivity and adversity awareness
- Creative thinking and positive reinforcement
- Relationship management
- Empathetic communication
- Patient assessment and preparation
- Care coordination
- Critical thinking skills
- Patient advocacy
- Crisis intervention
- Treatment coordination
Timeline
Behavioral Health Intake Specialist
Mercy Hospital
08.2023 - Current
Residency Program Coordinator
Mercy Hospital
02.2020 - 08.2023
Operations Assistant
Mercy Hospital
08.2018 - 02.2020
Master of Arts - Professional Counseling
Lindenwood University
Bachelor of Science - Healthcare Management
Lindenwood University
Highschool Diploma -
Belleville Township Highschool East