Detail-oriented professional with strong customer service skills and effective communication abilities. Proven track record in issue resolution and training staff to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Wholesale Account Executive
AFA Staffing Agency
Atlanta, USA
01.2024 - Current
Directed company participation in National Women's wholesale trade shows.
Managed trade show logistics, including booth setup and brand presentation for various brands as an independent contractor.
Secured $1M+ in B2B sales by cultivating new and existing buyer relationships.
Researched market trends and prepared post-show sales performance reports.
Applied RetailLink, Scintilla, Supplier One and AEX for sales tracking, retail analysis, and buyer presentations.
Field Operations Specialist
Georgia Division of Driver Services
Gainesville, GA
06.2024 - 12.2025
Created detailed reports on the performance of field operations staff.
Updated databases with new and modified customer data.
Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
Ensured compliance with federal and state laws governing the operation of commercial vehicles.
Administered vision screenings, written examinations, and road tests.
Reviewed applications, and issued licenses and identification cards in compliance with regulations.
Processed documents and fees, and maintained accurate data entry and records.
Operated office and licensing equipment efficiently.
Trained new staff on operational procedures and customer service standards.
Wholesale Account Executive
Jodifl
Los Angeles, USA
01.2024 - 09.2025
Generated $600k+ in B2B sales; consistently exceeding revenue targets.
Expanded retail client base through strategic networking and market outreach.
Delivered sales presentations at National Trade Shows and buyer meetings.
Managed wholesale operations, including order tracking, inventory and deliveries.
Implemented data-driven strategies using RetailLink and Scintilla, enhancing reporting accuracy, and expediting decision-making within wholesale operations.
Bridal Stylist
David's Bridal
Buford, USA
06.2022 - 06.2024
Consulted with clients to understand their bridal styling preferences.
Coordinated fittings and alterations with seamstresses for optimal fit.
Maintained inventory of bridal gowns and accessories in showroom.
Developed relationships with vendors to source unique bridal items.
Managed appointment schedules to ensure personalized client attention.
Processed payments using cash registers and POS systems.
Resolved customer complaints in a timely manner.
Prepared invoices summarizing purchases made by customers.
Monitored inventory levels at the checkout station and restocked as needed.
Education
Associate of Arts - Business Administration
College of Staten Island
Staten Island, NY
05-2018
Skills
Microsoft Office; Word, Excel, Outlook, PowerPoint and Window