Brea Wells
Kennesaw,GA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Anchor Bar
Kennesaw
07.2024 - Current
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Student Teacher
Kennesaw University
Kennesaw, GA
02.2022 - 12.2024
- Offered students personalized educational, behavioral and emotional support.
- Remained calm and patient in student interactions to support individual growth and development.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Led classroom instruction, engaging students through interactive learning methods.
- Observed educators teaching various lessons, interacting with students and managing classrooms to gain insight and understanding of duties and responsibilities.
- Utilized technology and educational software to enhance teaching and student learning.
Server
Olive Garden
Kennesaw, GA
02.2023 - 07.2024
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server
Jim N Nicks Bar-B-Q
Kennesaw, GA
02.2022 - 02.2023
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Shift Leader
McDonald's
Acworth, Georgia
06.2021 - 02.2022
- Trained new employees on company policies, operational procedures, and customer service standards.
- Evaluated employee performance, delivering individualized feedback and praise.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Cashier
Staples
Acworth
02.2021 - 12.2021
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained work area and kept cash drawer organized.
- Assisted customers over the phone regarding store operations, product information and order placement.
Crew Leader
Menchie's Frozen Yogurt
Acworth, GA
10.2019 - 06.2020
- Trained new hires on job duties, safety protocols, and company policies.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
Education
Bachelor in Elementary Education -
Kennesaw State University
Kennesaw, GA12-2024
Skills
- Team member support
- Guest engagement
- Customer service
- Task prioritization
- Team collaboration
- Classroom management
- Higher education
Timeline
Server
Anchor Bar
07.2024 - Current
Server
Olive Garden
02.2023 - 07.2024
Student Teacher
Kennesaw University
02.2022 - 12.2024
Server
Jim N Nicks Bar-B-Q
02.2022 - 02.2023
Shift Leader
McDonald's
06.2021 - 02.2022
Cashier
Staples
02.2021 - 12.2021
Crew Leader
Menchie's Frozen Yogurt
10.2019 - 06.2020
Bachelor in Elementary Education -
Kennesaw State University