Breana Clark
Denton,TX
Summary
Accomplished server and head hostess at Sweetie Pies Ribeyes, renowned for delivering exceptional customer service and optimizing guest experiences. Expert in order processing and staff training, with a proven track record of enhancing team performance. Adept at multitasking and time management, consistently achieving high satisfaction levels and fostering a welcoming atmosphere.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server
Sweetie Pies Ribeyes
07.2024 - 11.2025
- Delivered exceptional customer service to enhance guest experience and promote repeat business.
- Processed orders efficiently using point-of-sale systems, ensuring accuracy and timely delivery.
- Trained new team members on menu items and service protocols to maintain high standards.
- Collaborated with kitchen staff to ensure seamless food preparation and presentation for guests.
- Managed multiple tables simultaneously, prioritizing tasks to meet customer needs during peak hours.
- Assisted in inventory management by monitoring stock levels and reporting shortages as needed.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
Head Hostess
Sweetie Pies Ribeyes
06.2023 - 07.2024
- Coordinated guest seating arrangements to optimize flow and minimize wait times.
- Trained and supervised junior host staff to ensure high service standards.
- Handled guest inquiries and complaints professionally to maintain satisfaction levels.
- Collaborated with kitchen and waitstaff to facilitate smooth service operations during peak hours.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Monitored the seating area and checked restrooms regularly to keep them spotless.
Education
High School Diploma -
Boyd High School
Boyd, TXSkills
- Customer service
- Order processing
- Staff training
- Menu knowledge
- Multitasking ability
- Time management
- Strong work ethic
- Cash handling
Timeline
Server
Sweetie Pies Ribeyes
07.2024 - 11.2025
Head Hostess
Sweetie Pies Ribeyes
06.2023 - 07.2024
High School Diploma -
Boyd High School