Breana Cobern
Ashland,Ky
Summary
I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities.
I am a hard worker and quick learner with a variety of skills.
Overview
10
10
years of professional experience
Work History
Administration Assistant
Topping’s Services
Ashland, Ky
10.2024 - Current
- Processed invoices and maintained accurate financial records.
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Updated contact lists regularly with current information.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Managed daily calendars for multiple staff members.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Scheduled appointments for department personnel as needed.
- Maintained employee attendance records according to company policies.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Created and distributed documents, such as agendas and meeting minutes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Managed office correspondence and maintained organized filing systems.
- Contacted and scheduled interviews.
Crew Member
McDonald's
Ashland, Ky
06.2023 - 08.2024
- Worked on counter, assemble orders, worked in front and back drive thru.
- Made sure customer were getting the correct orders and assembled correctly.
- Cleaned and sanitized all areas needed to be cleaned to have a safe and sanitary work area.
- Smiled and greeted customers.
- Made sure everything was stocked and ready for the shift and even for next shift.
- Kept up with promotions that were going on.
- Helped new crew members when they had questions or needed to know were something was.
- Cleaned lobby and bathrooms when asked.
Seasonal operations
Khol's
Ashland, Ky
08.2022 - 10.2022
- Worked on the sales floors, answering questions about services and merchandise, and ensuring customer satisfaction.
- Additional job responsibilities included stocking shelves and organizing displays.
- Also helped unload merchandise, and organize, and put it out on the sales floor.
- Helped customers and walked them to find what they were looking for or was wanting.
- Also processed and made labels for Amazon packages to be returned and sent back.
- Made labels for merchandise.
- Invited customers to sign up for credit cards and/or the rewards programs. To become loyal customers.
Sales associate
Macy's
Barboursville, WV
07.2017 - 11.2018
- Provided outstanding customer service; met hourly sales and loyalty goals on a personal and departmental basis;
- Demonstrated superior product knowledge; was proficient in POS systems;
- Assisted customers who were using devices to shop and compare, whether Macy's devices or their own;
- Assisted in inventory and markdown processes; adhered to asset protection and inventory control and followed shortage programs and procedures.
Senior Education Consultant
Sephora
Ashland, Ky
07.2015 - 06.2017
- Solved problems and made smart decisions that drove sales, profit and customer service;
- Executed work efficiently and effectively; inspired strong performance in myself and others;
- Provided great customer service; cooperated and built positive, inclusive and respectful relationships with customers';
- Assisted clients, sought out clients and did whatever I could to ensure they had an amazing experience through great service, targeted selling, and product application;
- Coached my peers and encouraged the team to ask questions;
- Took pride in my work, kept my assigned area well-stocked, well-merchandised, and hygienic.
Education
n/a -
Ashland Community and technical college
Ashland, Ky01.2015
High School Diploma -
Boyd County High School
Ashland, Ky05.2013
Skills
- Problem solving
- Transporting files
- Quickbooks
- Administrative operations
- Proofreading
- Scheduling
- Spreadsheet management
- File organization
- Office administration
- Reception desk management
- Document scanning
Timeline
Administration Assistant
Topping’s Services
10.2024 - Current
Crew Member
McDonald's
06.2023 - 08.2024
Seasonal operations
Khol's
08.2022 - 10.2022
Sales associate
Macy's
07.2017 - 11.2018
Senior Education Consultant
Sephora
07.2015 - 06.2017
n/a -
Ashland Community and technical college
High School Diploma -
Boyd County High School