Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Breana James

Independence,MO

Summary

Compassionate healthcare professional with experience at Delores Homes Training Center, specializing in patient care and vital sign monitoring. Demonstrates a strong commitment to maintaining a safe environment and responding effectively to emergencies while ensuring HIPAA compliance. Recognized for exceptional communication skills and collaboration with interdisciplinary teams to prioritize patient needs in dynamic settings. Core competencies include patient care, hygiene assistance, and time management, contributing to positive patient outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tax Examiner GS-0592-04/1

Internal Revenue Service
Kansas City, MO
09.2022 - Current
  • Ensured accurate recordkeeping and data integrity, skills transferable to maintaining precise patient charts.
  • Communicated effectively to resolve client concerns, demonstrating empathy and active listening applicable to patient care.
  • Maintained strict confidentiality standards, aligning with HIPAA regulations.

Clinical CNA Training

Delores Homes Training Center
Kansas City, KS
08.2025 - 08.2025
  • Provided hands-on care including bathing, grooming, feeding, and ambulation of residents.
  • Accurately obtained and recorded vital signs (temperature, pulse, respirations, blood pressure).
  • Assisted patients with toileting, repositioning, and safe transfers to prevent falls and injury.
  • Ensured a clean, safe, and infection-controlled environment for residents.

Demonstrated strong communication and empathy while supporting patient dignity and independence.

Unarmed Security Guard

Allied Universal
Kansas City, MO
08.2022 - 02.2023
  • Monitored and maintained safety for staff, patients, and visitors, quickly responding to incidents and emergencies.
  • Remained calm under pressure, assisting in situations requiring quick thinking and patient reassurance.

Licensed Insurance Agent (Remote)

TTEC
Kansas City, MO
05.2019 - 09.2022
  • Provided empathetic support to clients, explaining complex information clearly.
  • Maintained sensitive client data, ensuring privacy and compliance.

Customer Service Representative

Hy-Vee
Kansas City, MO
09.2018 - 04.2019
  • Delivered high-quality customer service, building rapport in diverse interactions.
  • Managed multiple priorities efficiently in a busy environment.

Education

Associate Degree - Physical Therapist Assistant (PTA)

Metropolitan Community College
05.2027

Certified Nursing Assistant (CNA) -

Delores Holmes Training Center
08.2025

High School Diploma -

Oak Park High School
05.2019

Skills

  • Compassionate patient care
  • Support
  • Bathing
  • Ambulation
  • Toileting
  • Obtaining vital signs
  • Maintaining a safe and clean environment
  • Responding to emergencies
  • Ensuring HIPAA compliance
  • Basic computer skills
  • Accurate documentation
  • Strong communicator
  • Collaborate effectively
  • Interdisciplinary teams
  • Manage time efficiently
  • Prioritize patient needs
  • Fast-paced healthcare settings

References

Available upon request

Certification

  • Certified Nursing Assistant (CNA)- Missouri, License #: MO030943601181, Kansas License #: 282904
  • Basic Life Support (BLS) Certification- American Heart Association, eCard # 265414660817 Expires 07/2027

Timeline

Clinical CNA Training

Delores Homes Training Center
08.2025 - 08.2025

Tax Examiner GS-0592-04/1

Internal Revenue Service
09.2022 - Current

Unarmed Security Guard

Allied Universal
08.2022 - 02.2023

Licensed Insurance Agent (Remote)

TTEC
05.2019 - 09.2022

Customer Service Representative

Hy-Vee
09.2018 - 04.2019

Associate Degree - Physical Therapist Assistant (PTA)

Metropolitan Community College

Certified Nursing Assistant (CNA) -

Delores Holmes Training Center

High School Diploma -

Oak Park High School