Summary
Overview
Work History
Education
Skills
References
Timeline
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Breana Picchiottino

Milwaukee

Summary

Dynamic professional with a proven track record at JPMorgan Chase, excelling in client support and compliance management. Expertise in conflict resolution and team leadership has led to enhanced customer satisfaction and streamlined operations. Recognized for swift resolution of discrepancies, contributing to stronger client relationships and increased operational efficiency. Aspires to leverage these skills in a challenging role focused on continuous improvement.

Overview

4
4
years of professional experience

Work History

Associate Banker

JPMorgan Chase
Mequon
08.2024 - Current
  • Assisted customers with account opening and maintenance.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Helped customers understand and use mobile applications and online banking.
  • Ensured compliance with banking regulations and procedures in daily operations.

Manager

Chick-fil-A
Brookfield
06.2021 - 08.2024
  • Manage and motivate shifts of 10 to 15 employees to be productive and engaged in their work.
  • Accomplish multiple tasks within established timeframes, and during high-stress hours.
  • Maintain a professional, organized, and safe environment for employees and patrons.
  • Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Business And Data Analytics - Financial Planning

Liberty University Online
Lynchburg, VA
05.2026

High School Diploma -

Home Schooled
Milwaukee, WI
06-2024

Skills

  • Effective Team Leadership
  • Time Optimization Skills
  • Clear Written and Verbal Communication
  • Complex Problem-Solving
  • Client Support
  • Conflict Resolution Expertise
  • Detail-Oriented Approach
  • Client Relationship Management
  • Experienced in Cash Handling Procedures
  • Compliance Management

References

References available upon request.

Timeline

Associate Banker

JPMorgan Chase
08.2024 - Current

Manager

Chick-fil-A
06.2021 - 08.2024

Bachelor of Science - Business And Data Analytics - Financial Planning

Liberty University Online

High School Diploma -

Home Schooled

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Breana Picchiottino