Achieved efficient office management through expert understanding of dental terminology and patient procedures. Delivered meticulous record-keeping of sensitive medical information, ensuring confidentiality of personal patient data, health history, and imaging. Optimized insurance mediation processes by accurately inputting procedure codes and enhancing billing accuracy and patient satisfaction.
Work History
Office Manager
1 Year 2 Months
Pecan Tree Family Dentistry | 06.2025 - Current
Manage daily office operations in a fast-paced healthcare environment.
Coordinate scheduling, insurance verification, billing support, and patient communication..
Assist with hiring, onboarding, and training new employees.
Improve workflow efficiency through organization and schedule coordination.
Maintain accurate records and ensure smooth day-to-day operations.
Registered Dental Assistant
1 Year
Pecan Tree Family Dentistry | 06.2024 - 06.2025
Assisted in patient management and appointment scheduling to enhance office efficiency.
Supported dentists during procedures by anticipating needs and providing necessary tools.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Performed chair-side duties for general dentistry, endodontic procedures, and oral surgery.
Physician Scheduler
1 Year 2 Months
Emergency Staffing Solutions | 01.2023 - 03.2024
Coordinated physician schedules and managed high-volume phone communication.
Completed administrative tasks, reporting, and detailed data entry.
Maintained professionalism while handling time-sensitive scheduling changes.
Assisted clients and staff with problem-solving and communication support.
Owner
3 Months
Coyote Nutrition | 10.2022 - 01.2023
Managed daily business operations, staffing, scheduling, and customer service.
Oversaw employee training, inventory, budgeting, and sales reporting.
Developed marketing strategies to increase customer engagement and sales.
Built customer relationships that encouraged repeat business.
Barista - Customer Service Associate
1 Year 10 Months
Coyote Nutrition | 12.2020 - 10.2022
Delivered excellent customer service in a fast-paced environment.
Managed cash handling and point-of-sale transactions accurately.
Maintained a clean, organized workspace while multitasking efficiently.
Built positive customer relationships through communication and consistency.
Education
Registered Dental Assistant
Luminary Dental Assisting School | McKinney, Texas