Breanna Bennett
Columbia,SC
Summary
Dedicated restaurant professional with 10+ years of experience in restaurant operations. Experienced and enthusiastic leader with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise for smooth business operations in fast paced environments. Experienced in all aspects of operations, strategy and improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Membership Growth Consultant
ChenMed
02.2023 - Current
- Generating sales leads and memberships by nurturing productive relationships with senior citizens
- Create community partners and senior-focused businesses to enroll new patients to ChenMed
- Design and orchestrate sales events and develop fun and cost-effective techniques to keep senior participation and satisfaction high
- Effectively communicate the ChenMed value proposition at all community events
Licensed Insurance Agent-(WFM)
Aetna Medicare-Connexion Point
08.2021 - 02.2023
- Advised and counseled customers through precise communication which insurance plans best suited their needs and budget
- Aided clients with premiums, effective dates, policy terminations, and additional policy riders
- Processed, prepared, and submitted business or government forms, such as submitting applications for coverage to insurance carriers
Telephone Sales Representative-(WFM)
FLS Connect
02.2020 - 04.2020
- Used strong communication and persuasion skills; Telephone techniques
- Worked under pressure to meet changing requirements in a fast paced environment
- Generated sales set by the company
- Recruited and hired new talent
- Created Microsoft Excel spreadsheets to organize new recruits
Customer Service Representative/Credit Card Services
Sykes Enterprises
10.2019 - 02.2020
- Educated customers on interest charges and fees
- Processed and scheduled payments
- Administered refunds, rewards points and credit applications
- Activated consumer credit cards
- Deescalated credit card issues
Assistant Manager
Vino Cappuccino
09.2015 - 10.2019
- Operated point of sale system
- Found ways to consolidate, service and increase table turns
- Provided the perfect service experience for every guest
- Opened and closed the restaurant, keyholder
- Balanced cash from employees and cash drawers
Customer Service Representative
The Mark Travel Corporation
10.2017 - 11.2018
- Investigated and resolved customer complaints in a timely and empathetic manner
- Worked collectively with various hotel, air carriers and shuttle providers in resolving customer complaints
- Updated client accounts, processed refunds and payments
- Serviced clients while using multiple systems and simultaneously taking detailed notes
Food Service Professional/Shift Lead
Ruby Tuesday
11.2009 - 06.2014
- Entered orders into the POS system
- Communicated efficiently with customers
- Promoted deals and specials that corporate endorsed
- Maintained a clean seating section
Education
Bachelor of Business - Business Administration And Management
University of Wisconsin
Milwaukee, WI01.2025
Skills
- POS
- Telemarketing
- Sales
- Negotiation
- Cash Handling
- Upselling
- Recruiting
- Restaurant management
- Bartending
- Fundraising
- CRM software
- Customer service
- Customer support
- Leadership
- Shift Management
- Escalations
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Financial concepts
- AI
- Multi-line phone system
- Analytics
- Analysis skills
- Delivery driver experience
- HIPAA
- Claims
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Strategic Planning
- Verbal and written communication
- People Management
Certification
- South Carolina Life, Accident and Health Insurance, 19-03, 07/01/21, 07/01/23
- Producer Life, Accident and Health Insurance
Awards
The Enthusiasm Award, December 2019, The Enthusiasm award was given to me because of my positive attitude and encouragement to my other colleagues during an intense training period. (Sykes Enterprises)
Promoted to Senior Market Growth Consultant in October of 2024. I outperformed our metrics consistently for 3 months hitting record numbers in saving seniors. (ChenMed)
Timeline
Membership Growth Consultant
ChenMed
02.2023 - Current
Licensed Insurance Agent-(WFM)
Aetna Medicare-Connexion Point
08.2021 - 02.2023
Telephone Sales Representative-(WFM)
FLS Connect
02.2020 - 04.2020
Customer Service Representative/Credit Card Services
Sykes Enterprises
10.2019 - 02.2020
Customer Service Representative
The Mark Travel Corporation
10.2017 - 11.2018
Assistant Manager
Vino Cappuccino
09.2015 - 10.2019
Food Service Professional/Shift Lead
Ruby Tuesday
11.2009 - 06.2014
Bachelor of Business - Business Administration And Management
University of Wisconsin
Similar Profiles
Raekil' Abdus-SalaamRaekil' Abdus-Salaam
Executive Director of Centers at ChenMedExecutive Director of Centers at ChenMed
Ashley BealAshley Beal
Referral Coordinator at ChenMedReferral Coordinator at ChenMed
Dennean HandfieldDennean Handfield
Healthcare Sales Representative at ChenMedHealthcare Sales Representative at ChenMed
Melissa AyalaMelissa Ayala
Employee Relations Analyst at ChenMedEmployee Relations Analyst at ChenMed
Kaylyn HernandezKaylyn Hernandez
Floater/Transitional Middle School Teacher at Glenforest SchoolFloater/Transitional Middle School Teacher at Glenforest School