Breanna Davenport
Summary
Highly organized, dependable, and professionally trained individual with a proven ability to handle complex high-volume clerical tasks effortlessly. Excels at managing multiple priorities while maintaining a positive attitude and willingly taking on additional responsibilities. Mindful of confidentiality and company policies. Superb team player who thrives as a strong independent worker.
Overview
7
7
years of professional experience
Work History
Client Account Representative/ Clinic Registration
CORE Occupational
05.2022 - 06.2023
- Managed incoming calls, scheduled appointments, and verified insurance information.
- Managed submission process for both inbound and outbound medical and substance abuse testing records.
- Reviewed laboratory and radiology outcomes, coordinating with vendors for prompt error correction.
- Issue employee letters per client protocols, with special attention to dates of services and logging protocols
- Monitor employee DOT documents and cards, with special attention to expiration dates
- Schedule employee annual physicals and services as needed.
Registration /Insurance Verification
The Franciscan Missionaries of Our Lady Health System
08.2020 - 05.2021
- Resubmitted claims post-editing to meet financial goals.
- Ensured benefits verification was completed swiftly prior to patient schedules.
- Collaborated with hospitals to validate patient records, ensuring precise diagnosis and appropriate treatment.
- Facilitated communication between insurance companies, specialists, and patients regarding referrals.
- Facilitated better decision-making by informing department of current verification and authorization statuses.
- Executed verification procedures while ensuring HIPAA regulations were followed.
Patient Access Representative
Ochsner Health System
07.2019 - 05.2020
- Implemented measures to mitigate ongoing patient problems and complaints.
- Attended weekly meetings to discuss and obtain updated procedural and insurance-related instructions.
- Detailed anticipated charges and provided responses to promote clear knowledge of services.
- Presented solutions to address outstanding financial responsibilities of patients.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Protected sensitive medical data adhering to HIPAA regulations.
Assistant Teacher/ Office Administration
Academy of Early Learning
03.2018 - 02.2020
- Assumed responsibility for teaching, handling student assignments, needs and recordkeeping.
- Facilitated both personal and collective educational support for consistent student growth.
- Maintained detailed records on student performance including behavior, grades and overall development for communication with educators and guardians.
- Enhanced students' development with engaging classroom games and interactive activities.
- Engaged in professional development activities to enhance understanding of effective learning environment factors.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Claims Associate
Sedgwick CMS
05.2023 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Ensured all aspects of claims handling complied with updated industry regulations.
- Enhanced team performance through continuous training sessions.
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
- Enhanced rapport with clients, creating a trustworthy environment during the claims process.
- Posted payments to accounts and maintained records.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Reduced claim resolution time by improving communication between departments and prioritizing urgent cases.
Education
Externship-250 Hr - Shadowing of Entry Level Department Positions
Ochsner Bridge Program
06.2019
Medical Billing and Coding -
Virginia College
Baton Rouge, LA10.2018
Medial Billing And Coding
RKM, Rouge Primary Care
Baton Rouge, LA05.2018
Skills
- Advanced in Word, Excel, Outlook
- Entry level Medical Billing/Financial Counseling
- Organization and Time Management
- Radiology Knowledge & Scheduling Tests and Procedures
- Adaptable,Dependable and Flexible
- Claims processing & Claims investigation
- Policy interpretation
- Conflict resolution
- Workers compensation
- Teamwork and collaboration
- Data entry
Additional Information
Louisiana Workers Comp 206 adjusters license— Currently Obtaining.
Timeline
Claims Associate
Sedgwick CMS
05.2023 - Current
Client Account Representative/ Clinic Registration
CORE Occupational
05.2022 - 06.2023
Registration /Insurance Verification
The Franciscan Missionaries of Our Lady Health System
08.2020 - 05.2021
Patient Access Representative
Ochsner Health System
07.2019 - 05.2020
Assistant Teacher/ Office Administration
Academy of Early Learning
03.2018 - 02.2020
Externship-250 Hr - Shadowing of Entry Level Department Positions
Ochsner Bridge Program
Medical Billing and Coding -
Virginia College
Medial Billing And Coding
RKM, Rouge Primary Care
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