Bre'anna Green
Ocoee
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Bath and Body Works
Winter Garden
08.2023 - 05.2025
- Provided excellent service to ensure customer satisfaction.
- Assisted customers in selecting products and provided personalized recommendations.
- Greeted customers upon entering the store and provided assistance.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Operated cash register and processed transactions accurately and efficiently.
- Took care of in person and online orders.
- Maintained store appearance by organizing displays and restocking merchandise.
- Conducted inventory checks to ensure product availability and minimize stock issues.
- Tracked inventory levels throughout the day and restocked items as needed.
Customer Service Representative
Pizza Hut
Ocoee
07.2021 - 10.2021
- Served customers by accurately taking orders, ensuring timely delivery of food and drinks.
- Processed in-person, online, curbside, and phone orders efficiently.
- Prepared orders for customer pickup and delivery.
- Delivered exceptional service to enhance customer satisfaction.
- Prepare and present all food brand standards.
- Contributed to kitchen operations by organizing food supplies and assisting with meal prep.
- Restock and manage inventory of food, boxes, and drinks.
- Managed proper storage and maintenance of ingredients.
- Ensured store cleanliness by regularly sweeping, mopping, and sanitizing surfaces.
Education
Associate of Arts - Nursing
University of Central Florida
Orlando06-2027
High School Diploma -
Apopka High School
Apopka05-2023
Skills
- Sales
- Customer service
- Retail store operations
- Team collaboration
- Organization
- Microsoft Applications
- Problem-solving
- Time management
- Reliability and punctuality
- Quick learner
- Assisting
- Presentation/Public speaking
- Leadership
- Writing
- Typing
- Cleanliness
- Friendly and outgoing
Volunteer Experience
- Men of Integrity, Winter Park, FL, Assisted the kids with their homework, provided tutoring sessions, attended field trips, and attended meetings to plan activities for the kids.
- Serving out of love, Orlando, FL, Supplied food, drinks, sleeping bags, and clothes to those in need.
- Student Government Association, Apopka, FL, Assisted with various volunteer activities which included: Painted fences for senior citizens, provided water for 5k racers, assisted special needs with outdoor sports activities, prepared events for children, helped school blood drive with check-in and check-out process.
Degrees And Licenses
- Associates Degree, University of Central Florida
- Highschool Diploma, Apopka High School
- Drivers License
Timeline
Retail Sales Associate
Bath and Body Works
08.2023 - 05.2025
Customer Service Representative
Pizza Hut
07.2021 - 10.2021
Associate of Arts - Nursing
University of Central Florida
High School Diploma -
Apopka High School