Breanna Gutierrez
Fruita,United States
Summary
Server at Pho 88 and former Manager at Maid 2 Impress, bringing over 8+ years of experience in customer service and team management. Expert in enhancing operational efficiency and customer satisfaction through meticulous attention to detail and innovative strategies. Demonstrates strong problem-solving, time management, and communication skills, committed to maintaining high standards of service and organization.
Overview
8
8
years of professional experience
Work History
Server
Pho 88
Grand Junction, CO
08.2018 - Current
- Ensured exceptional and professional customer service in a fast-paced environment
- Proficiently handled cash transactions
- Maintained a clean and organized restaurant
- Resolved customer complaints effectively.
Manager
Maid 2 Impress
Grand Junction, CO
06.2016 - 02.2022
- Managed daily operations at Maid 2 Impress and our 75+ accounts
- Implemented innovative cleaning strategies
- Enhanced team collaboration
- Resolved customer complaints efficiently
- Strategized client and employee retention
- Trained new team members by relaying information on company, procedures, and safety requirements
- Established open and professional relationships with team members to achieve quick resolutions for various issues
Education
High School Diploma -
Grand Junction High School
2017
Skills
- Problem-solving
- Time management
- Communication
- Detail-oriented
- Teamwork
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
Timeline
Server
Pho 88
08.2018 - Current
Manager
Maid 2 Impress
06.2016 - 02.2022
High School Diploma -
Grand Junction High School