Breanna Henderson
Bismarck
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
The Ranch Steakhouse
Devils Lake, ND
11.2024 - 04.2025
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments efficiently using POS system.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Direct Support Professional
Sevita
Devils Lake, ND
08.2024 - 10.2024
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Collaborated with team members to implement personalized care plans for clients.
- Monitored client behavior and reported changes to ensure appropriate interventions.
- Provided emotional support and companionship to foster a positive environment.
- Documented client progress and maintained accurate records for compliance purposes.
- Maintained clean, safe, and well-organized patient environment.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
House Cleaner
Self-employeed
Langdon, ND
04.2023 - 12.2023
- Organized and prioritized cleaning schedules to optimize time management.
- Developed strong client relationships through effective communication and service quality.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
Associate of Arts - Wind Energy Technician
Lake Region State College
Devils Lake, ND05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Warm and friendly
- Reliable and responsible
- Team player
- Calm demeanor
- Multitasking
Timeline
Server
The Ranch Steakhouse
11.2024 - 04.2025
Direct Support Professional
Sevita
08.2024 - 10.2024
House Cleaner
Self-employeed
04.2023 - 12.2023
Associate of Arts - Wind Energy Technician
Lake Region State College