Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Holmes

Bay City,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Patient Service Specialist

UTMB Health
06.2024 - Current
  • Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
  • Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Navigating Epic upgrade
  • Scheduling and rescheduling patients as needed
  • Working referrals, workqueue list, and incoming messages.
  • Calling to confirm appointments.
  • Verifying insurance.
  • Overbooking patients when needed.
  • Checking patients in and out.

Cashier

Heb Grocery
01.2020 - 06.2024
  • Manage transactions with customers using cash registers
  • Issue receipts, refunds, exchanges, and change
  • Cash handling and math skills
  • Greeting customers and helping with any questions or concerns

Medical Assistant Student

Sweeny Medical Clinic
11.2022 - 02.2023
  • Prepared the patients charts for the doctor, such as pre admission and consent forms
  • Prepared treatment rooms for patient examinations
  • Compiling medical records and charts
  • Managing the reception area

Medical Assistant Student

Cordial Family Care
11.2022 - 02.2023
  • Record patient history and personal information
  • Measure vital signs, such as blood pressure and weight
  • Schedule patient appointments
  • Explaining treatment and procedures to the patient


Education

Medical Assistant Certificate -

Brazosport College
12.2022

Associate of Science Degree -

Brazosport College
05.2022

Skills

  • Time management
  • Critical thinking
  • Professionalism and ethics
  • HIPAA compliance
  • Communication
  • Customer service

Timeline

Patient Service Specialist

UTMB Health
06.2024 - Current

Medical Assistant Student

Sweeny Medical Clinic
11.2022 - 02.2023

Medical Assistant Student

Cordial Family Care
11.2022 - 02.2023

Cashier

Heb Grocery
01.2020 - 06.2024

Associate of Science Degree -

Brazosport College

Medical Assistant Certificate -

Brazosport College

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