Breanna Hudson
Beckley,WV
Summary
Dynamic professional with extensive experience at Raleigh General Hospital, excelling in patient registration and medical documentation. Proven ability to enhance operational efficiency through critical thinking and effective communication. Skilled in MEDITECH EHR software, ensuring HIPAA compliance while safeguarding patient confidentiality. Committed to delivering exceptional service and fostering team collaboration.
Overview
9
9
years of professional experience
Work History
Registrar
Raleigh General Hospital
Beckley, WV
02.2024 - Current
- Provided administrative support during peak registration periods to ensure smooth operations.
- Verified paperwork accuracy and checked for completion prior to processing.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Secured confidential patient information from unauthorized access.
- Retrieved medical data for physicians and patients.
- Upheld HIPAA regulations and standards for protecting patient information.
DSP
Rescare Homecare
Beckley, WV
08.2021 - 02.2024
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Implemented individualized care plans, ensuring compliance with client needs and preferences.
- Monitored client health and behavior, reporting significant changes to healthcare professionals promptly.
- Facilitated communication between clients, families, and healthcare providers to coordinate care effectively.
Customer Service Representative
Walmart
Crab Orchard, WV
07.2016 - 10.2020
- Assisted customers with inquiries, ensuring timely resolutions and enhancing overall satisfaction.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to manage inventory levels, contributing to streamlined stock replenishment processes.
- Addressed customer complaints professionally, utilizing problem-solving skills to facilitate positive outcomes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Certificate - Health Administration
Valley College
Beckley, WV05.2021
Skills
- Critical thinking
- Active listening
- Interpersonal communication
- MEDITECH EHR software
- Electronic medical record software
- Time management
- Problem-solving
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- HIPAA compliance
- Effective communication
- Adaptability and flexibility
- Decision-making
- Patient confidentiality
- Medical documentation
- Patient scheduling
- Patient registration
- Team building
- Medical terminology
Timeline
Registrar
Raleigh General Hospital
02.2024 - Current
DSP
Rescare Homecare
08.2021 - 02.2024
Customer Service Representative
Walmart
07.2016 - 10.2020
Certificate - Health Administration
Valley College