Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Accomplishments
Affiliations
Timeline
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BREANNA KEELING

Austin

Summary

Finance professional ready to drive financial strategies and optimize performance. Expertise in budgeting, forecasting, and financial reporting. Strong focus on team collaboration and flexibility to meet changing needs. Reliable, analytical, and results-oriented with keen eye for identifying opportunities for improvement.

Overview

6
6
years of professional experience

Work History

FINANCE MANAGER

Greg Lair Buick GMC
10.2022 - 01.2025
  • Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
  • Finding competitive rates to encourage customers to purchase vehicles
  • Processing applications for vehicle financing and helping customers get approved
  • Verifying that all paperwork is completed correctly and led properly
  • Maintaining strong relationships with lending institutions to have lots of program options and competitive rates
  • Seeking out new programs that benefit customers and encourage them to buy ensuring compliance by following all local, state and federal regulations
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.

BUSINESS DEVELOPMENT CENTER MANAGER

Greg Lair Buick GMC
03.2022 - 01.2025
  • Routinely prepared and evaluated CRM reports to identify problems and areas for improvement
  • Consistently met and exceeded department expectations for productivity and accuracy levels
  • Generate new sales opportunities through direct and telephone selling and emails
  • Maintained up-to-date knowledge of industry, target accounts and competitive landscape
  • Answered customer questions regarding products, prices and availability
  • Contacted new and existing customers to discuss how specific products could meet their needs
  • Interviewed, hired and trained new quality customer service representatives
  • Addressed negative customer feedback immediately
  • Increased client base by developing and implementing targeted marketing strategies.
  • Optimized workflow processes within the department leading to increased efficiency levels while reducing operational costs.

BDC ASSISTANT MANAGER

Street Toyota
07.2020 - 02.2022
  • Evaluated functioning of store and CRM Database
  • Trained sales personnel on floor to utilize and integrate CRM system
  • Hired and trained new Internet Consultants for department
  • Established an increase turnaround time on new leads
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

BUSINESS DEVELOPMENT CENTER REPRESENTATIVE

Street Toyota
02.2019 - 07.2020
  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
  • Set appointments
  • Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
  • Provide superior customer service and achieve highest degree of customer satisfaction
  • Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
  • Meet specified monthly targets and goals
  • Direct customers to product information resources, including those available on the internet

BANK TELLER

ACFCU
10.2018 - 03.2019
  • Recording transactions, which involves logging checks and preparing transaction reports
  • Counting and packaging currency
  • Reconciling cash drawers
  • Opening new accounts and helping with loan applications
  • Promoting the bank’s products and services, such as checking and savings
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Education

BBA - Accounting

West Texas A&M
05.2021

Skills

  • Phone Etiquette
  • Customer Retention
  • Customer Service
  • Sales
  • Time Management
  • Cash Handling
  • Regulatory Compliance
  • Financial budgeting
  • Customer satisfaction
  • Financial management
  • Verbal and written communication
  • Coaching and training
  • Departmental oversight

Personal Information

Title: BDC Manager/ Finance Specialist

Accomplishments

  • 2023 Mark of Excellence Winner
  • Met goals set my manager monthly

Affiliations

I appreciate creativity in various forms, such as writing, music, and art. It’s not just about consuming information but also about expressing ideas in innovative ways.

Timeline

FINANCE MANAGER

Greg Lair Buick GMC
10.2022 - 01.2025

BUSINESS DEVELOPMENT CENTER MANAGER

Greg Lair Buick GMC
03.2022 - 01.2025

BDC ASSISTANT MANAGER

Street Toyota
07.2020 - 02.2022

BUSINESS DEVELOPMENT CENTER REPRESENTATIVE

Street Toyota
02.2019 - 07.2020

BANK TELLER

ACFCU
10.2018 - 03.2019

BBA - Accounting

West Texas A&M

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BREANNA KEELING