Breanna Meroun
Pleasant Grove,UT
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Server
Aroma cafe
Santaquin, Utah
04.2023 - Current
- Provided exceptional customer service in a busy cafe environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining and serving areas.
Server Trainer
Olive Garden
American Fork, Utah
08.2019 - Current
- Trained new servers on menu knowledge and service standards.
- Assisted management in developing training materials for staff development.
- Conducted regular evaluations of server performance and provided feedback.
- Demonstrated proper serving techniques and customer interaction strategies to trainees.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Education
Associate of Applied Science - Psychology
University of Maryland
Online , MD 02.2012 - 02.2015
Skills
- Customer service
- Order processing
- Menu training
- Performance evaluation
Timeline
Server
Aroma cafe
04.2023 - Current
Server Trainer
Olive Garden
08.2019 - Current
Associate of Applied Science - Psychology
University of Maryland
02.2012 - 02.2015