Breanna Moody
Senior Client Service Specialist
Columbia,SC
Summary
Licensed organized insurance service specialist that possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Client Service Specialist
McGriff Insurance Service
03.2023 - Current
- Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons in presentation style.
- Served as a main point of contact for over 50 accounts in producer's book of business and addressed/resolved any questions/concerns from insured.
- Educated clients on account services and resolved client inquiries.
- Issue certificates of insurance and evidence of property as needed
Personal Shopper
Shipt
01.2021 - 02.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Data Analysis Intern
University of South Carolina
11.2020 - 05.2021
- Monitored and controlled data upload, checking for successful data import and quality
- Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Conducted comprehensive statistical analysis, uncovering hidden trends and patterns within data.
Administrative Assistant
Jeff's Photos
07.2019 - 03.2021
- Monitored office calendars to plan meetings, activities and travel to maximize productivity
- Offered technical support and troubleshot issues to enhance office productivity
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Responsible for creating and maintaining company website.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
Bachelor of Science - Biology
University of South Carolina
Columbia, SC 08.2017 - 2021.01
Skills
Account management
undefinedCertification
South Carolina Insurance Producer License
Timeline
Senior Client Service Specialist
McGriff Insurance Service
03.2023 - Current
South Carolina Insurance Producer License
02-2023
Personal Shopper
Shipt
01.2021 - 02.2023
Data Analysis Intern
University of South Carolina
11.2020 - 05.2021
Administrative Assistant
Jeff's Photos
07.2019 - 03.2021
Bachelor of Science - Biology
University of South Carolina
08.2017 - 2021.01
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