Breanna Moore
Port Jefferson Station
Summary
Results-driven professional with extensive experience in Customer Service at Walmart. Expertise in enhancing customer satisfaction through personalized shopping experiences and meticulous attention to detail. Proficient in product knowledge and decision-making, consistently delivering high-quality support and achieving positive outcomes.
Overview
15
15
years of professional experience
Work History
Personal Shopper
Walmart
10.2022 - 10.2025
- Enhanced customer satisfaction by developing personalized shopping experiences.
- Optimized inventory management through effective tracking and timely restocking efforts.
- Guided customers in locating items, improving store navigation and satisfaction.
- Informed customers of promotions and sales, maximizing potential savings opportunities.
- Achieved high satisfaction ratings by processing orders efficiently and thoughtfully.
- Monitored customer orders closely to ensure accuracy and timely fulfillment.
Companion Caregiver
Greater Love
03.2020 - 10.2023
- Enhanced clients' quality of life through daily living support activities.
- Crafted customized care plans aligned with individual client needs and preferences.
- Promoted mental well-being by providing companionship and emotional support.
- Facilitated effective communication between healthcare professionals and families for comprehensive care.
- Monitored health status and promptly reported changes to medical personnel.
- Prepared nutritious meals, addressing clients' dietary needs for better health.
CNA
Mather Hospital Northwell Health
06.2013 - 09.2020
- Enhanced patient comfort by assisting with daily living activities.
- Reported vital sign changes promptly, ensuring timely nursing interventions.
- Maintained accurate patient records to document care and observations consistently.
- Collaborated with healthcare teams to execute effective individualized care plans.
- Trained new CNAs on best practices, improving overall team performance.
- Advocated for patient needs, increasing satisfaction with quality of care.
Receptionist
Mather Hospital
06.2010 - 09.2015
- Enhanced customer service through efficient management of multi-line phone system.
- Created welcoming atmosphere by warmly greeting visitors upon arrival.
- Optimized executive schedules by effectively managing appointments and calendars.
- Ensured timely mail distribution to departments by processing incoming packages efficiently.
- Maintained professionalism while assisting visitors and providing knowledgeable support.
- Safeguarded client and company information by maintaining strict confidentiality protocols.
Transporter
Mather Hospital
05.2010 - 06.2013
- Ensured safe patient transport across hospital departments with precision and care.
- Operated medical transport equipment, enhancing patient transfer efficiency and safety.
- Coordinated patient transfers with nursing staff, improving overall care delivery.
- Maintained transportation logs, ensuring accurate tracking of patient statuses.
- Trained new team members, promoting adherence to safety protocols and procedures.
- Fostered collaboration with multidisciplinary teams, enhancing patient care initiatives.
Education
High School Diploma -
Comsewogue High School
Port Jefferson Station, NYCMA - Nursing
Eastern Suffolk Boces
Bohemia, NY06-2010
CNA - Nursing
Eastern Suffolk Boces
Bellport, NY06-2009
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Flexible schedule
- Product knowledge
- Delivery management
Languages
English
Full Professional
Timeline
Personal Shopper
Walmart
10.2022 - 10.2025
Companion Caregiver
Greater Love
03.2020 - 10.2023
CNA
Mather Hospital Northwell Health
06.2013 - 09.2020
Receptionist
Mather Hospital
06.2010 - 09.2015
Transporter
Mather Hospital
05.2010 - 06.2013
High School Diploma -
Comsewogue High School
CMA - Nursing
Eastern Suffolk Boces
CNA - Nursing
Eastern Suffolk Boces