Breanna Mora
San Bernardino,CA
Summary
Committed professional known for exceptional interpersonal skills and adaptability in fast-paced environments. Focused on driving positive customer interactions and effective problem resolution to enhance overall service quality.
Overview
3
3
years of professional experience
Work History
Associate
In-N-Out Burger
Redlands, California
01.2023 - 10.2025
- Provided excellent customer service in fast-paced restaurant environment.
- Engaged customers through friendly interactions, fostering a welcoming atmosphere.
- Assisted customers in selecting items and provided detailed answers to product inquiries, enhancing their shopping experience.
- Collaborated with team to streamline workflow during busy shifts, improving service efficiency.
- Maintained cleanliness of dining area and food preparation stations.
- Followed safety protocols to ensure a clean and sanitary workspace.
- Maintained positive working relationship with fellow staff and management.
Cashier
The Buffalo Spot
Colton, California
12.2022 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently and accurately at fast-paced retail environment.
- Handled cash, credit, and digital payments while maintaining a balanced cash drawer.
- Assisted customers with product inquiries and provided exceptional service throughout transactions.
- Greeted customers and addressed product inquiries to enhance service experience.
- Maintained organized checkout area to improve customer flow and satisfaction.
- Resolved customer complaints promptly, fostering satisfaction and encouraging repeat visits.
- Collaborated with team members to manage inventory and restock merchandise as needed.
Cashier
Miguel's JR
Rialto, California
06.2022 - 11.2022
- Managed cash, credit, and digital payments, ensuring accuracy and accountability in cash drawer.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently and accurately at a fast-paced retail environment.
- Collected payments and provided accurate change.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Trained new cashiers on register operations and customer service standards effectively.
- Provided informed assistance to customers on product inquiries, enhancing their shopping experience.
- Welcomed customers and addressed inquiries about store products and services, fostering a positive environment.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Chaffey College
Rancho Cucamonga, CA06-2027
High School Diploma -
Rialto High School
Rialto, CA06-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Time management
- Service assistance
- Team collaboration
- Problem resolution
- Client engagement
- Organization
- Flexibility
- Leadership qualities
- Effective communication
- Relationship building
Languages
Spanish
Native/ Bilingual
Timeline
Associate
In-N-Out Burger
01.2023 - 10.2025
Cashier
The Buffalo Spot
12.2022 - 12.2022
Cashier
Miguel's JR
06.2022 - 11.2022
High School Diploma -
Chaffey College
High School Diploma -
Rialto High School