Bre Anna Nations
Red Robin
East Moline,IL
Summary
Experienced restaurant operations leader with strengths in labor management, team supervision, and employee training. Skilled at improving service flow, resolving conflicts, and maintaining high standards for guest experience and safety.
Skills
Restaurant operations
Operations management
Team management
Floor supervision
Employee training
Talent acquisition
Labor management
Strategic planning
Negotiation
Team leadership
Work History
Associate Manager
- Coordinated staff scheduling, labor coverage, and shift readiness across restaurant teams.
- Trained team members on service procedures, product knowledge, and operational expectations.
- Monitored food quality, cleanliness, and safety compliance throughout service periods.
- Supervised daily front- and back-of-house operations to maintain guest service standards.
- Resolved guest concerns promptly while supporting positive dining experiences.
- Reviewed sales trends and operational needs to adjust staffing and service flow.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
Hostess/Server
- Greeted guests promptly and managed seating flow to maintain organized front-of-house service.
- Delivered menus, beverages, and food orders while maintaining friendly, attentive service standards.
- Monitored wait times and communicated accurate table status to support smooth guest pacing.
- Processed guest payments accurately and handled cash and card transactions with care.
- Resolved guest concerns professionally and escalated issues when needed to maintain positive experiences.
- Maintained clean, organized dining areas, host stand, and service stations throughout shifts.
- Supported team efficiency by adapting quickly to changing floor needs and service priorities.
- Answered customers' questions, recommended items, and recorded order information.
Sales Associate
- Greeted customers and delivered attentive service throughout sales floor interactions.
- Assisted shoppers with product location, sizing, and style selections.
- Processed cash, credit, and returns accurately at point-of-sale terminal.
- Replenished merchandise and organized racks to maintain full, shoppable displays.
- Maintained fitting rooms, returning items and keeping areas clean.
Education
High School Diploma
Interests
Cooking
Music
Outdoor Recreation
Baking
Drawing and Painting
Reading
Enjoying the art of baking and pastry-making
experimenting with recipes.
Timeline
Associate Manager
Red Robin
2020 - 2022Read More
Hostess/Server
Red Robin
2011 - 2020Read More
Sales Associate
Gordmans
2009 - 2010Read More
Moline High School
High School Diploma
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