Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Neville

Evans Colorado,CO

Summary

Accomplished and certified Pharmacy Technician with over 9 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

King Soopers
Greeley, CO
09.2017 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured, and compounded medications following standard procedures.

Certified Pharmacy Technician

Walgreens
Fountain, Colorado
11.2013 - 09.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Restocked automated medication dispensing equipment.

Education

Associate of Applied Science - Certificate in Pharmacy Technician

Pikes Peak Community College
Colorado Springs, CO
05.2014

Skills

  • Customer Service
  • Inventory Management
  • Prescription Order Verification
  • Storage Maintenance and Security
  • Prescription Refill Fulfillment
  • Verbal and Written Communication
  • Prescription Filling and Labeling
  • Detail-Oriented
  • Dispensing Medications
  • Relationship Building
  • Answering and Routing Calls
  • Data Entry

Certification

  • CPhT - Certified Pharmacy Technician #10033276
  • CPhT - Certified Pharmacy Technician with Colorado State Board of Pharmacy # PHAT.0005834

Timeline

Certified Pharmacy Technician

King Soopers
09.2017 - Current

Certified Pharmacy Technician

Walgreens
11.2013 - 09.2017

Associate of Applied Science - Certificate in Pharmacy Technician

Pikes Peak Community College

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Breanna Neville