Breanna Parker
Barboursville,WV
Summary
Customer service professional with over 10 years of experience, dedicated to creating positive and welcoming experiences while consistently meeting and exceeding goals. Expert in communication, problem-solving, and organization, with a proven ability to handle challenging situations efficiently and effectively. Seeking opportunities to leverage a strong work ethic and a passion for expanding skills
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Barboursville, USA
09.2017 - Current
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
Patient Care Coordinator
Clear signal hearing aid center
Milton, USA
03.2020 - 07.2024
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
Education
High school diploma -
Cabell Midland High School
Ona, WVSkills
- Problem-solving
- Computer skills
- Organizational skills
- Customer service
- Communication skills
- Teamwork
- Time management
Timeline
Patient Care Coordinator
Clear signal hearing aid center
03.2020 - 07.2024
Barista
Starbucks
09.2017 - Current
High school diploma -
Cabell Midland High School