Breanna Ford
Hawkinsville,GA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at all my previous jobs. Proven ability to enhance guest engagement and satisfaction through effective communication and problem-solving. Adaptable team player committed to maintaining work standards and fostering a positive environment, ensuring memorable experiences for all patrons.
Overview
2023
2023
years of professional experience
Work History
Server
Georgia Bob’s
Perry, GA
09.2022 - 12.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments, ensuring efficient service flow and guest satisfaction.
- Collaborated with kitchen staff to accurately fulfill orders and accommodate special requests.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Assisted in training new servers on menu knowledge and service standards.
- Processed transactions swiftly, handling cash and credit payments with accuracy.
- Actively responded to customer inquiries, providing detailed information on menu offerings.
Floater Teacher
Foundation Academy
Perry, GA
2022 - 2022
- Assisted in classroom management and student engagement activities.
- Supported lead teachers in implementing lesson plans and educational goals.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Collaborated with staff to maintain a positive classroom environment.
- Implemented safety protocols to ensure student well-being during activities.
- Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Teacher
Foundation Academy
Warner Robins, GA
02.2021 - 05.2021
- Collaborated with parents to support children's development and address individual needs.
- Organized educational activities that foster creativity and critical thinking among students.
- Assessed student progress through observations and tailored instructional approaches accordingly.
- Led parent-teacher conferences to discuss student achievements and developmental milestones.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed engaging lesson plans to promote early childhood learning and social skills.
Sales Associate
Office Depot
Warner Robins, GA
05.2020 - 12.2020
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout flow.
- Maintained organized presentation of merchandise, optimizing visual appeal and accessibility for shoppers.
- Collaborated with team members to achieve sales targets and improve store performance consistently.
- Conducted inventory management tasks, including restocking shelves and maintaining accurate stock levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Secretary
Saint Anne’s
Huntington, IN
08.2018 - 10.2019
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- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared and organized documents for office operations, maintaining high levels of accuracy.
- Coordinated communication between departments, fostering collaboration and timely information flow.
- Resolved administrative issues promptly, ensuring minimal disruption to daily operations.
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
Veterans High School
Kathleen, GAHigh School Diploma -
Huntington North High School
Huntington, INSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Performance improvement
- Team player
- Warm and friendly
- Adaptable and flexible
- Problem-solving
Timeline
Server
Georgia Bob’s
09.2022 - 12.2022
Teacher
Foundation Academy
02.2021 - 05.2021
Sales Associate
Office Depot
05.2020 - 12.2020
Secretary
Saint Anne’s
08.2018 - 10.2019
Floater Teacher
Foundation Academy
2022 - 2022
Veterans High School
High School Diploma -
Huntington North High School