Breanna Rodriguez
Bakersfield,CA
Summary
Compassionate Medical Assistant with over five years of experience in delivering basic nursing care and effective communication. Expertise in vital signs documentation and medication administration, dedicated to fostering patient understanding and compliance.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Southern California Orthopedic Institute
Bakersfield, California
02.2022 - Current
- Recorded patient medical histories and updated electronic health records accurately.
- Measured vital signs and took medical histories to prepare patients for examination.
- Obtained patient vital signs and reported changes to staff nurse or physician for timely assessment.
- Prepared examination rooms and ensured medical equipment was ready for use.
- Scheduled patient appointments and coordinated follow-up visits to enhance patient care continuity.
- Instructed patients on how to use crutches and other mobility aids safely and correctly.
- Maintained strict confidentiality of patient information in compliance with regulations.
- Educated patients and families on care procedures to improve understanding and adherence.
- Assisted in the preparation and transportation of patients for diagnostic tests or procedures.
- Organized charts, documents and supplies to maintain team productivity.
- Restocked medical supplies in unit to ensure availability for patient care.
Call Center Agent
Southern California Orthopedic Institute
Bakersfield, California
06.2021 - 02.2022
- Handled high call volume, ensuring adherence to quality service standards.
- Resolved customer inquiries and issues efficiently, enhancing customer satisfaction.
- Maintained knowledge of company policies and product offerings regularly.
Medical Assistant
Komin Medical Group
Shafter, California
01.2020 - 06.2021
- Administered injections, medications, and treatments per physician instructions.
- Performed routine clinical tasks, including vital signs and basic lab tests.
- Supported healthcare providers during examinations and minor procedures as needed.
- Educated patients on treatment plans and provided medication instructions clearly.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system to support patient care.
- Enhanced patient satisfaction by resolving concerns with knowledgeable and friendly service.
Education
Graduate Certificate - Medical Assistant
Regional Occupational Center
Bakersfield, CA05-2020
High School Diploma -
East Bakersfield High School
Bakersfield, CA05-2018
Skills
- customer service
- effective communication
- Vital sign monitoring
- Patient assessments and care
- medication administration
- communication skills
- Basic nursing care
- Vitals documentation
- Postoperative care
- Certified in basic life support (BLS)
Timeline
Medical Assistant
Southern California Orthopedic Institute
02.2022 - Current
Call Center Agent
Southern California Orthopedic Institute
06.2021 - 02.2022
Medical Assistant
Komin Medical Group
01.2020 - 06.2021
Graduate Certificate - Medical Assistant
Regional Occupational Center
High School Diploma -
East Bakersfield High School