Breanna Sanders
Sterling Heights,MI
Summary
Accomplished Team Lead with a proven track record at Panera Bread, excelling in operations management and coaching. Demonstrated expertise in process improvement and conflict resolution, significantly enhancing team efficiency and customer satisfaction. Skilled in fostering a positive work environment, ensuring streamlined project delivery, and promoting excellence across all levels of operation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Panera Bread
11.2022 - Current
- Delivered project updates, maintaining transparency and managing expectations.
- Managed project timelines, resulting in streamlined processes and improved delivery.
- Directed project planning and execution, optimizing resource allocation and risk management.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Crew Member
Tropical Smoothie Cafe
06.2021 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Science - Psychology
Macomb Community College
Warren, MI06-2027
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06-2023
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Operations management
- Process improvement
- Employee training
- Strategic planning
- Workflow management
Certification
- ServSafe Food Handler's Certification
Timeline
Team Lead
Panera Bread
11.2022 - Current
Crew Member
Tropical Smoothie Cafe
06.2021 - 12.2022
Associate of Science - Psychology
Macomb Community College
High School Diploma -
Sterling Heights High School