Breanna Scott
Sacramento,CA
Summary
During my time at Scott Heavy Movers Inc., I have enhanced customer service and streamlined filing systems. My trustworthy nature and organizational skills led to improved efficiency and client relations. Proven in managing accounts and fostering team success, I have exceeded goals through adaptability and personable interactions.
Overview
7
7
years of professional experience
Work History
Office Manager
Scott Heavy Movers Inc.
01.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Office Manager
J. Brownie Contracting Inc.
11.2021 - 01.2024
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Bartender/Server
The State Room
10.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated lasting relationships with customers and acquired multiple regulars through meaningful connections and conversations.
Lead Bartender/ Assistant Manager
Chicago Fire
03.2017 - 11.2021
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Education
Bachelor of Arts - Communication Studies - Minor in Marketing
California State University, Sacramento
Sacramento, CA05.2019
Skills
- Adaptable
- Trustworthy
- Organizational Skills
- Personable
Timeline
Office Manager
Scott Heavy Movers Inc.
01.2024 - Current
Bartender/Server
The State Room
10.2022 - 11.2023
Office Manager
J. Brownie Contracting Inc.
11.2021 - 01.2024
Lead Bartender/ Assistant Manager
Chicago Fire
03.2017 - 11.2021
Bachelor of Arts - Communication Studies - Minor in Marketing
California State University, Sacramento
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