Breanna Liquori
Mabank,TX
Summary
Dedicated and reliable professional with a strong commitment to supporting organizational success. Exceptional interpersonal skills and a proactive approach to tackling any task. Demonstrates genuine enthusiasm for contributing to team goals and always ready to go the extra mile.
Overview
11
11
years of professional experience
Work History
Enrollment Specialist
Lumata Health
Remote
10.2024 - Current
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, with prospective patients.
- Enhanced patient service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Understood and thoroughly explained services provided to patients and potential patients.
- Enhanced team productivity through effective time management and prioritization techniques during peak enrollment periods.
Clinic Associate
Kleiman-Evangelista Eye Center
Gun Barrel City, TX
10.2023 - 10.2024
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Motivated and supported patients in navigating treatment for chronic eye conditions.
- Oversaw insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
- Answered phones, scheduled appointments, and greeted patients.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
- Handled general office duties to support administrative staff during peak hours.
Receptionist
Access Plumbing
Mabank, TX
06.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Scheduled appointments for clients, customers, and other visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Waitress
Hectors Mexican Restaurant
10.2020 - 06.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Secretary
Classic Bmw
10.2018 - 10.2020
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
Floor Manager
Whatzup
06.2014 - 10.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Education
High School Diploma -
Mabank High School
Mabank, TX06.2015
Skills
- Reliable and Responsible
- Public Relations
- Relationship Building
- Strong Attention to Detail
- Data Entry and Database Skills
- Verbal and Written Communication
- Customer Service
- Administrative Support
- Scheduling
- Service assistance
- Customer Engagement
Timeline
Enrollment Specialist
Lumata Health
10.2024 - Current
Clinic Associate
Kleiman-Evangelista Eye Center
10.2023 - 10.2024
Receptionist
Access Plumbing
06.2023 - 10.2023
Waitress
Hectors Mexican Restaurant
10.2020 - 06.2023
Secretary
Classic Bmw
10.2018 - 10.2020
Floor Manager
Whatzup
06.2014 - 10.2018
High School Diploma -
Mabank High School