Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Smith

Montgomery,AL

Summary

Dynamic professional with extensive experience in reception management and team leadership at Lexus of Montgomery. Proven ability to enhance customer satisfaction through effective communication and appointment setting. Skilled in file organization and training staff, fostering a collaborative environment while optimizing operational efficiency. Committed to delivering exceptional service and achieving organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Lexus of Montgomery
04.2024 - 11.2025
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Coordinated scheduling for service appointments, ensuring optimal resource allocation.
  • Maintained organized front desk operations, enhancing customer experience and satisfaction.
  • Assisted in processing customer transactions and handling payments accurately.
  • Developed and implemented filing systems to streamline document retrieval processes.

Driver

Arrow Disposal
05.2023 - 11.2024
  • Operated waste collection vehicles safely and efficiently to ensure timely service delivery.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Communicated effectively with dispatch to optimize route efficiency and minimize delays.
  • Assisted in training new drivers on operational protocols and safety standards.

Manager

Dollar General
07.2021 - 03.2023
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored team members on customer service best practices and operational efficiency.
  • Analyzed inventory levels, implementing strategies to optimize stock management and reduce waste.
  • Developed promotional displays to enhance product visibility and drive sales performance.

Education

High School Diploma - Commercial Driver Ed

Wallace Community College
Selma, AL
05.2023

Associate in Science

Wallace Community College
Selma, AL
05.2013

High School Diploma - High School

Selma High School
Selma, AL
05.2011

Skills

Reception management

File organization

Multi-line phone operation

Appointment setting

Certification

CLASS A CDL

Timeline

Receptionist Administrator

Lexus of Montgomery
04.2024 - 11.2025

Driver

Arrow Disposal
05.2023 - 11.2024

Manager

Dollar General
07.2021 - 03.2023

High School Diploma - Commercial Driver Ed

Wallace Community College

Associate in Science

Wallace Community College

High School Diploma - High School

Selma High School
Breanna Smith