Breanna Thompson
Locust Grove,United States
Summary
Senior Leasing Manager with over two years of progressive experience in property management, demonstrating a keen ability to enhance tenant satisfaction and streamline operational processes. Skilled in conflict management, analytical thinking, and creative problem-solving, with a proven record of boosting efficiency and tenant retention rates.
Overview
3
3
years of professional experience
Work History
Senior Leasing Manager
Chandler Residential
McDonough, GA, United States
07.2022 - Current
- Effectively resolving tenant issues through strategic problem-solving
- Achieving significant improvement in tenant retention rates
- Thriving in a dynamic team environment with a robust work ethic
- Optimized leasing processes, boosting efficiency by 15%
- Spearheaded a client engagement initiative, enhancing customer satisfaction
- Developed a long-term tenant acquisition plan to secure future growth
- Enhanced tenant satisfaction by leading client-focused initiatives
- Refined leasing protocols, increasing operational precision
- Streamlined tenant communication, reducing conflict resolution time by 20%
Customer Support Specialist
LAZ Parking
Atlanta, GA, United States
05.2022 - 07.2022
- Resolved parking-related issues promptly, enhancing customer support
- Provided immediate responses to parking inquiries, fostering a supportive client environment
- Implemented innovative solutions to parking-related issues
Label Room Technician
PGT Industries
Union City, GA, United States
07.2021 - 07.2022
- Managed label room operations in a collaborative and efficient manner
- Implemented innovative labeling techniques, improving process efficiency by 20%
- Demonstrated analytical skills in tracking and maintaining label inventory
- Resolved labeling issues, ensuring minimal production downtime
- Enhanced the overall workflow, contributing to a 15% increase in productivity
- Eager to apply analytical skills to enhance company metrics and efficiency
Education
Associates -
Gordon State College
03.2020
Skills
- Problem-solving
- Client engagement
- Efficiency
- Teamwork
- Strategic planning
- Operational precision
- Communication
- Customer satisfaction
- Customer service
- Conflict resolution
- Time management
- Leadership skills
- Adaptability
- Analytical thinking
Timeline
Senior Leasing Manager
Chandler Residential
07.2022 - Current
Customer Support Specialist
LAZ Parking
05.2022 - 07.2022
Label Room Technician
PGT Industries
07.2021 - 07.2022
Associates -
Gordon State College