Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Banquet Server
Raddison Hotel
Kalamazoo
09.2022 - 01.2023
Served food and beverages to guests during events with attention to detail.
Maintained cleanliness and organization of banquet areas throughout events.
Responded promptly to guest requests and inquiries during service.
Collaborated with team members to ensure smooth event execution.
Followed safety and sanitation guidelines while handling food and equipment.
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Assistant Manager
Little Caesars
Kalamazoo
07.2021 - 03.2022
Assisted in managing daily operations and staff scheduling.
Trained new team members on service standards and food safety.
Supported inventory management by tracking supplies and placing orders.
Ensured cleanliness and organization of the restaurant environment.
Monitored cash handling procedures during shifts for accuracy.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Host
Texas Corral
Kalamazoo
11.2019 - 03.2021
Greeted and seated guests promptly upon arrival.
Managed reservation system to optimize seating arrangements.
Coordinated with kitchen staff for timely food service updates.
Assisted in training new hosts on daily operations.
Collaborated with servers to ensure smooth dining experiences.
Maintained cleanliness of front-of-house areas during shifts.