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Experienced Senior Technical Support Executive with a demonstrated history of working in the technical industry. Skilled in Technical Support, Sales, International Business, and Value Based Selling. Strong information technology professional with a BBA focused in Business Administration and Management, General from Sikkim Manipal University - Distance Education.

Results-driven Technical Support Representative with 2 years of experience in delivering high-quality customer service and technical assistance. Expert in diagnosing and resolving hardware and software issues while maintaining a strong focus on customer satisfaction. Adept at communicating complex technical concepts to diverse audiences and collaborating effectively within a team. Proven ability to manage multiple inquiries in a fast-paced environment, leveraging strong problem-solving skills to enhance user experience and drive positive outcomes.

Experienced Administrative Assistant with a proven track record of 5+ years. Collaborative team player who excels in independent work settings. Highly skilled in computer and office equipment utilization, demonstrating advanced knowledge in both areas. Recognized for outstanding performance in various company projects. Motivated and driven, consistently seeking opportunities to enhance skills and work ethics.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Adept in technical support and customer service, I utilized empathy and critical thinking at Matanuska Telephone Association to enhance customer satisfaction and mentor new employees while working at Subway. My experience spans from tech support to management, demonstrating a proven track record in conflict resolution and technical skill training, significantly contributing to team growth and operational efficiency.

Breanna Wardlaw

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