Jacqueline Foster
Jackson,MS
Summary
Highly skilled in leading training and development initiatives, with a strong background in designing and implementing effective training strategies that enhance employee performance and foster organizational growth. Possess robust knowledge of adult learning theories and instructional design models. Demonstrated success in improving training processes and materials, which resulted in increased efficiency and productivity within previous roles. Known for ability to leverage technology for innovative learning solutions and drive continuous improvement in training programs.
Overview
32
32
years of professional experience
Work History
Training Director / Prison Rape Elimination Act (PREA) Coordinator
Henley – Young – Patton Juvenile Justice Center
02.2021 - Current
- Coordinates and manages daily activities, ensuring efficient organization, prioritization, and assignment of work. Monitors the progress of ongoing tasks and conducts inspections upon completion. Collaborates with team members to address complex situations and provides expert technical guidance.
- Evaluate individual and organizational developmental needs.
- Conducts comprehensive orientation and on-the-job training programs for new employees.
- Ensures departmental compliance with all applicable codes, laws, regulations, standards, policies, and procedures; initiates any action necessary to correct deviations or violations when staff are involved in physical altercation with residents
- Identifies future training needs and facilitates training.
- Evaluated training content and materials to enhance staff productivity and safety
- Provided comprehensive training to Operations Team Members for effective job performance.
- Monitored employee training activities for compliance and job knowledge.
- Recommends training materials, methods, and maintains in-house training equipment.
- Implemented and upheld system-wide PREA operating protocols
- Developed educational materials such as posters and brochures to educate staff and residents about PREA reporting
- Maintained the accessibility and efficiency of reporting mechanisms to enable prompt responses to reported cases of sexual violence.
- Ensured accurate preparation of Annual Training Report and budget
PREA & Quality Assurance (QA)
Oakley Developmental Center • Administration
Raymond, MS
03.2020 - 12.2021
- Designed and implemented specialized software to enhance the accuracy and efficiency of internal audit reports.
- Conducted training sessions on PREA (Prison Rape Elimination Act) and LGBTQI2-S awareness.
- Provided QA support for staff evaluation, organization, development, and training
- Maintained a comprehensive training database for all personnel
- Developed, reviewed, and analyzed data.
- Submitted monthly reports to the Director
- Managed the performance and productivity of clerical staff
- Delivered professional development workshops to enhance skills of department employees.
Youth Services Counselor
Oakley Developmental Center • Special Management Unit
Raymond, MS
10.2018 - 03.2020
- Delivered exceptional care while adhering to safety and educational guidelines
- Applied evidence-based counseling techniques effectively to deliver positive results for both individual and group clients.
- Assessed the effectiveness of youth Performance Improvement Plans by utilizing criteria from the Daily Progress Checks list.
- Conducted orientation services for newly enrolled youth, outlining program objectives and providing PREA Training (Prison Rape Elimination Act).
- Proactively shared expertise in counseling with team members
- Demonstrated new techniques and protocols to improve staff proficiency
- Served as a point of contact for trainees in need of counseling services within Special Management Units.
- Collaborated with team on weekly case conferences for the delivery of effective mental health counseling.
- Organized and generated regular case notes for minors, which covered progress reports, service plans, and team meetings
- Maintained ongoing and valuable interactions with parents/guardians of youth each week
- Prioritized consistent updates with youth's community counselor for timely tracking of progress.
- Ensured successful accommodation of the referred youth population by evaluating their suitability for available housing.
Special Projects Officer, IV / Training Coordinator
Mississippi State Department of Health • STD/HIV Office of Testing and Reportable Conditions
Jackson, MS
02.2004 - 01.2018
- Facilitated and implemented training plans for clinical and non-clinical staff at Mississippi-based community organizations and clinics to administer the waived rapid HIV test, while enhancing their counseling and referral skills.
- Coordinated CDC training to promote behavior change for MSDH staff, health care professionals, HIV consumers, and external partners.
- Delivered annual training information to Community-Based Organizations funded by the Mississippi State Department of Health, resulting in certification of HIV Counselors.
- Strengthened outreach efforts through effective collaboration with various groups to address needs related to HIV prevention
- Facilitated group and individual counseling sessions for A&D Participants in local women's centers
- Assessed training requirements of the organization and delivered educational sessions upon demand.
- Managed the coordination of Waived Rapid HIV Testing & Prevention Counseling, Anti-Retroviral Treatment, and Access to Services (ARTAS) courses.
- Empowered college students through informative sessions on HIV/AIDS
- Planned and supervised site visits for Community-Based Organizations supported by the Mississippi State Department of Health. Conducted thorough reviews of payment documents to ensure compliance with federal and state guidelines before monthly fund disbursement.
- Contributed to the production of yearly reports under guidance of Program Director.
Research Assistant
Mississippi State University • Canton, MS
02.2003 - 03.2004
- Collaborated with a formative research project focused on testing the efficacy of a health education program and adapting an STD/HIV risk behavior intervention for incarcerated youth aged 13-17 years.
- Maintained case files adhering to legal, ethical, and professional standards.
- Utilized counseling techniques to support the emotional well-being of young individuals, providing both one-on-one sessions and group therapy.
- Verified accuracy of data by conducting quality assurance checks on collected materials.
- Utilized knowledge of scientific principles and techniques to troubleshoot problems encountered during the course of research.
Test Proctor
Jackson State University • Jackson, MS
02.2001 - 01.2003
- Safeguarded all testing materials, test logs, and related documentation with utmost confidentiality and security
- Contributed to the design and distribution of flyers, handouts, and door signs related to the Testing Center
- Facilitated the preparation of exam materials ahead of testing sessions
- Maintained exam integrity through vigilant monitoring of candidates
- Ensured proper accountability and organization of all test materials after each testing session.
Financial Aid Counselor/Work-Study Coordinator
Mississippi Valley State University
Itta Bena, MS
09.1992 - 06.2000
- Cultivated productive relationships with multiple stakeholders by actively collaborating with educational institutions and service providers.
- Increased productivity levels by offering guidance and supervision to a team of student assistants.
- Evaluated file contents, ensured accurate application packaging, and tracked students' application progress in a maintained database.
- Participated in office planning and counseling for students and parents through walk-ins and phone-in calls
- Directed workshops on Community Service for potential employers of student workers
- Demonstrated strong interpersonal skills by effectively communicating with students in various capacities.
- Ensured accurate and timely completion of monthly financial reports for student employees
- Delivered comprehensive counseling assistance in the areas of group sessions, individual mental health support, and financial aid guidance for students
- Facilitated in collating information required for Annual Financial Aid Report
- Organized Career Days, Job Fairs, and College Fairs.
Education
Master of Science – Guidance and Counseling -
Jackson State University
Jackson, MS05.2003
Bachelor of Science – Business Administration -
Mississippi Valley State University
Itta Bena, MS05.1998
Skills
- Exceptional communicator
- Stakeholder Management
- Program implementation
- Needs Assessment
- Program Optimization
- New Employee Training
- Leadership training
- Training Oversight
- Public Speaking
- Business Administration
- Verbal and writing communication
Certificationstrainingcomputerskills
- Certificate of Completion – CPI Nonviolent Crisis Intervention Training – 06/2024
- Certificate of Completion – Program Manager Training – 02/2017
- Certificate of Completion, Anti-Retroviral Treatment and Access to Services (ARTAS) Train – the – Trainer
- Centers for Disease Control & Prevention – 07/2012
- Certificate of Completion, Fundamentals of Waived Rapid HIV Testing and Prevention Counseling Train -the- Trainer
- Centers for Disease Control & Prevention – 01/2008
- Certificate of Completion, Fundamentals of HIV Prevention Counseling
- Centers for Disease Control & Prevention – 06/2004
- Certificate of Achievement, Student and Mental Issues
- 5 Contact hours awarded – 02/2003
- Certificate of Attendance, reaching out to make a difference
- 4 Contact hours awarded – 04/2003
- Strong Computer Skills in Microsoft Office, Excel, and PowerPoint
References
Upon request
Timeline
Training Director / Prison Rape Elimination Act (PREA) Coordinator
Henley – Young – Patton Juvenile Justice Center
02.2021 - Current
PREA & Quality Assurance (QA)
Oakley Developmental Center • Administration
03.2020 - 12.2021
Youth Services Counselor
Oakley Developmental Center • Special Management Unit
10.2018 - 03.2020
Special Projects Officer, IV / Training Coordinator
Mississippi State Department of Health • STD/HIV Office of Testing and Reportable Conditions
02.2004 - 01.2018
Research Assistant
Mississippi State University • Canton, MS
02.2003 - 03.2004
Test Proctor
Jackson State University • Jackson, MS
02.2001 - 01.2003
Financial Aid Counselor/Work-Study Coordinator
Mississippi Valley State University
09.1992 - 06.2000
Master of Science – Guidance and Counseling -
Jackson State University
Bachelor of Science – Business Administration -
Mississippi Valley State University
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