Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
StoreManager

Breanna Wilder

Crystal Lake,IL

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Proven track record in leading store operations and driving sales growth. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Energetic and persuasive communicator with a knack for building relationships and closing deals through engaging and effective sales calls. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience

Work History

Store Manager

Sherwin Williams Co.
12.2017 - Current
  • Achieving sales targets, leading and motivating the sales team, and ensuring a positive customer experience
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • I Hit Leaders Club in 2020
  • I've had 7 years of incremental growth.
  • Managed inventory levels, reducing stock discrepancies through effective monitoring and ordering processes.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Assistant Manager

Sherwin Williams Co.
12.2016 - 12.2017
  • Supports the store manager in various tasks, including planning, supervising, and analyzing sales performance, while also handling customer inquiries and fostering team morale
  • Addressing customer inquiries, resolving complaints, and building strong relationships with key clients
  • Made roughly 15-30 calls per week.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Customer Service Spec. (Full-Time)

Sherwin Williams Co.
12.2015 - 12.2016
  • Identifying customer needs, presenting solutions, handling objections, and closing deals
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

DPS (Decorative Product Spec)

Sherwin Williams Co.
04.2014 - 12.2015
  • Built relationships between DIY customers & Residential Repaint customers by providing in home color consultations and referrals.
  • Interacting with customers to sell products or services, build relationships, and achieve sales targets

Part-Time Sales

Sherwin Williams Co.
04.2011 - 04.2014
  • Assisting Customers with Purchases, Promoting products, and contributing to positive store environment.
  • Engaging with customers, processing transactions, stocking shelves, and maintaining a clean sales floor
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.

Education

Cosmetology School -

Cosmetology & Spa Institute
Crystal Lake, IL
07.2013

High school Diploma -

McHenry High School
McHenry, IL
05.2011

Skills

  • Problem Solving
  • Quick to adjust to changing circumstances
  • Effective communication
  • Collaborative networking abilities
  • Personal accountability
  • Multitasking and organization
  • Extensive training in keyboarding skills

Accomplishments


  • I hit Leaders in 2020
  • I have had 7 years of incremental growth during my time as a store manager
  • Took a 1.3 Mil store and grew it to a 2.5 Mil
  • I was the north area leader for the women's resource group 2019-2022 ( held one of the biggest and most successful summits- own your Journey)
  • I was an ally for pride works resource group from 2022-2023
  • I was on the commercial team for multiple years & I run and operate a terminal hub with three full time drivers one hazmat box truck driver and two transit vans.

Timeline

Store Manager

Sherwin Williams Co.
12.2017 - Current

Assistant Manager

Sherwin Williams Co.
12.2016 - 12.2017

Customer Service Spec. (Full-Time)

Sherwin Williams Co.
12.2015 - 12.2016

DPS (Decorative Product Spec)

Sherwin Williams Co.
04.2014 - 12.2015

Part-Time Sales

Sherwin Williams Co.
04.2011 - 04.2014

Cosmetology School -

Cosmetology & Spa Institute

High school Diploma -

McHenry High School

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