BreAnna Wilson
Big Spring,TX
Summary
Organized and proficient at fast paced environments. Ability to work independently or as part of a team. Ability to handle multiple tasks and prioritize work.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
El Jalisco Bar and Grill
Big Spring, TX
09.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service protocols.
- Managed multiple tables, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Produced drinks for the entire bar/restaurant on my own in a timely manner while extremely busy.
- Learned how to write and communicate orders to staff who spoke Spanish.
Hostess and Waitress
Hostess and Waitress — Big Spring, TX
Big Spring, TX
04.2015 - Current
- Greeted and welcomed customers.
- Maintained meticulous records and documents, resulting in no lost stock or breakage of merchandise.
- Accepted multiple sale daily in a high energy fast paced atmosphere that required accuracy and attention to detail.
- Accepted large monetary sums daily and was responsible for balancing, counting and tracking all transactions at the end of my shift.
- Scheduled, ordered and tracked inventory for all merchandise and food for multiple areas of the restaurant.
- Customer service skills
Receptionist
Cosden Federal Credit Union
Big Spring, TX
01.2025 - 07.2025
- Managed front desk operations, ensuring efficient patient flow and exceptional customer service.
- Coordinated scheduling and appointments, optimizing resource allocation for staff and services.
- Handled incoming calls and inquiries, providing accurate information and resolving issues promptly.
- Maintained organized filing systems, enhancing accessibility of member records and documentation.
- Greeting members and directing them to the correct department.
- Handled office orders and organizing where they go.
Administrative Assistant
Breakwater Energy, Acquired by Select Water January 2022
Big Spring, TX
06.2022 - 01.2025
- Served as point of contact for potential new hires, managers, supervisors and company personnel.
- Managed day-to-day operations of the Big Spring yard including potential new hires, managers, supervisors, and company personnel.
- Received, sorted, and distributed incoming mail, packages and company deliveries.
- Traveled to the Tall City location yard to retrieve mail, packages and company deliveries.
- Assisted in HR Policies & Procedures and Benefits Administration.
- Collaborated and coordinated with Safety and Basic Company training for all new hire employees.
- Customized and implemented new hire packets.
- Collaborated with HR Team members to retrieve Purchase Order request numbers to pay invoices.
- Handled all paperwork/filing regarding company housing and bills for my location.
- FMLA/ADA/EEOC/OWA
Administrative Assistant
Select Water— Big Spring, TX
Big Spring, TX
01.2022 - 01.2025
- Served as point of contact for the Big Spring location potential new hires, managers, supervisors, and company personnel.
- Managed day-to-day operations of the Big Spring location including potential new hires, managers, supervisors, and company personnel.
- Received, sorted, and distributed incoming mail, packages and company deliveries.
- Traveled to the Tall City location yard to retrieve mail, packages and company deliveries.
- Assisted in HR Policies & Procedures and Benefits Administration.
- Collaborated and coordinated with Safety and Basic Company training for all new hire employees.
- Customized and implemented new hire packets.
- Collaborated with HR Team members to retrieve Purchase Order request numbers to pay invoices.
- Handled all paperwork/filing regarding company housing and bills for my location.
- FMLA/ADA/EEOC/OWA
Client Relations Specialist
Big Spring Veterinary Diagnostic Hospital
Big Spring, TX
02.2022 - 06.2022
- Greeted and welcomed patients.
- Answered and transferred phone calls.
- Scheduled and confirmed patient appointments.
- Performed appointment scheduling and updates for all new and returning clients.
- Coordinated and handled incoming calls from a large influx of customers daily.
- Maintained thorough knowledge of company policies and procedures and provided high-quality customer service.
- Ran reports from our scheduling scheduler daily for review and after patients were scheduled.
- Maintained patient files and records up to date on all patients and customers.
- Assisted in accurately filing prescriptions for refills and coordinated with online pharmacy.
- Closely monitored monetary balances and performed end of day balancing for all register transactions.
- Customer service skills
Teacher and Teacher Aide
Teacher and Teacher Aide — Big Spring, TX
Big Spring, TX
05.2020 - 01.2021
- Assisted classroom teacher with daily activities and lesson plans.
- Created and implemented after school activities for the students.
- Assisted in multiple summer programs for students.
- Promoted positive and professional environment
Education
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX05-2028
Associate of Science - Criminal Justice in Crime and Forensics
Howard College
Big Spring, TX05-2019
High School Diploma - undefined
Coahoma High School
Coahoma, TX05-2017
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Proficient in Adobe Products
- Proficient in QuickBooks
- Proficient in HR Software Programs
- Proficient in Accounting Software
- Safety and Customer Service
- Excellent Telephone Knowledge
- Excellent Computer Knowledge
- Money Handling and Balancing
- Proficient in Dayforce
Certification
- Certified Aide
- CPR Certified
- HIPPA Compliance
Timeline
Waitress/Bartender
El Jalisco Bar and Grill
09.2025 - Current
Receptionist
Cosden Federal Credit Union
01.2025 - 07.2025
Administrative Assistant
Breakwater Energy, Acquired by Select Water January 2022
06.2022 - 01.2025
Client Relations Specialist
Big Spring Veterinary Diagnostic Hospital
02.2022 - 06.2022
Administrative Assistant
Select Water— Big Spring, TX
01.2022 - 01.2025
Teacher and Teacher Aide
Teacher and Teacher Aide — Big Spring, TX
05.2020 - 01.2021
Hostess and Waitress
Hostess and Waitress — Big Spring, TX
04.2015 - Current
High School Diploma - undefined
Coahoma High School
Bachelor of Science - Psychology
Angelo State University
Associate of Science - Criminal Justice in Crime and Forensics
Howard College