Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Wright

Big Rapids

Summary

Motivated worker in any environment with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Working with people has become a strength of mine and useful for understanding needs of people of all age ranges and in different environments.

Overview

6
6
years of professional experience

Work History

Server

The Hitching Post Inn
05.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Babysitter

Family
02.2020 - 08.2021
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Education

Secondary English Education

Ferris State University
Big Rapids, MI
12-2026

High School Diploma -

North Huron High School
Kinde, MI
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Performance improvement
  • Relationship management

Timeline

Server

The Hitching Post Inn
05.2023 - Current

Babysitter

Family
02.2020 - 08.2021

Secondary English Education

Ferris State University

High School Diploma -

North Huron High School

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