Breanne Bateman
McCall,ID
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Hardworking and passionate in moving up with as my knowledge grows.
Overview
3
3
years of professional experience
Work History
Office Assistant
Two Rivers Dentistry
McCall, ID
12.2021 - 04.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Respected and cared for patients who where upset, scared or unhappy leaving them satisfied or feeling cared for before leaving.
- Utilized office management software to record and track customer information.
Dental Assistant
Two Rivers Dentistry
McCall, ID
12.2021 - 04.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Receptionist
Farm Bureau Insurance
McCall, ID
07.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Home School
McCall, IDSkills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Security awareness
- Customer/Client relations
- Professional Demeanor
- Tech-Savvy
Timeline
Office Assistant
Two Rivers Dentistry
12.2021 - 04.2023
Dental Assistant
Two Rivers Dentistry
12.2021 - 04.2023
Receptionist
Farm Bureau Insurance
07.2020 - 02.2021
High School Diploma -
Home School