Breannia Thomas
Los Angeles,CA
Summary
Accomplished leader with a proven track record at Rbw Security, enhancing team productivity by over 30% through effective staff management and inventory control. Expert in fostering employee development and operational efficiency, leveraging skills in decision-making and staff motivation. Demonstrates exceptional coaching abilities and a commitment to achieving company goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Rbw Security
Los Angeles, CA
06.2021 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Team Lead
Fernish
02.2022 - 01.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Crew Leader
Dog Haus
Los Angeles, CA
02.2019 - 03.2020
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Team Leader Manager
The Buffalo Spot
Compton, CA
04.2019 - 02.2020
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
Inventory Specialist
Fashion Nova
Los Angeles, CA
01.2018 - 01.2020
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Education
Cosmology License -
Universal College of Beauty
Los Angeles, CA05.2014
High School Diploma -
Carson Senior High School
Carson, CA06.2012
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Inventory control
- Staff development
- Team building
- Operations management
- Project management
- Schedule development
- Policy enforcement
- Software experience
- Business administration
- Financial management
- Verbal and written communication
- Coaching and mentoring
- Documentation and reporting
- Employee development
- Human resources management
- Department organization
- Multitasking Abilities
Timeline
Team Lead
Fernish
02.2022 - 01.2023
Supervisor
Rbw Security
06.2021 - 10.2024
Team Leader Manager
The Buffalo Spot
04.2019 - 02.2020
Crew Leader
Dog Haus
02.2019 - 03.2020
Inventory Specialist
Fashion Nova
01.2018 - 01.2020
Cosmology License -
Universal College of Beauty
High School Diploma -
Carson Senior High School