Compassionate Dental Treatment Coordinator known for high productivity and efficient task completion. Excelling in patient engagement and clinic operations. Skilled in healthcare compliance and adept at multitasking, I enhance patient experiences while ensuring accurate administrative processes.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Dental Treatment Coordinator
Dental Excellence
Sacramento, CA
05.2025 - Current
My position is a Treatment Coordinator. I manage the front office, support daily clinic operations, ensure positive patient experiences, and maintain accurate administrative records. My daily responsibilities are to go over treatment plans with patients, Add new treatment into patients charts, schedule/confirm appointments, scrub for upcoming appointments, call patients with pending treatment, run insurance verifications, create invoices, collect payments, bill out to insurance. Utilize Dentrix, Epic, SharePoint, Excel, Outlook, DHCS provider portal, Artera, and perform tasks such as copying, scanning, and faxing.
Admissions Coordinator/Receptionist
San Rafael Healthcare & Wellness Center
San Rafael, CA
01.2023 - 04.2025
Coordinated admissions process for patients at San Rafael Health Care & Wellness Center, a skilled nursing facility. My responsibilities were to answer phone calls, Admit patients into the facility, Address patients needs. I would review patients referrals and insurance before they're admitted, make outgoing calls to case managers & family members, make admissions/ mini packets, get signings done after they're admitted. Conducted facility tours for families to enhance their understanding of services and support. I would also go out to hospitals and market on occasion. On a typical day it was really busy & fast paced. Familiar with copy,scan, & fax machine, share point, excel, careport, aida, waystar, outlook, etc.
Education
Associate of Applied Science - High school diploma