Breda Westgate
South Amboy,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Receptionist
Bulzomi Corp
Staten Island
11.2008 - 04.2010
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Medical Receptionist
Dr Younan
Sayreville, NJ
04.2007 - 08.2008
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
Head Cashier
Home Depot
Staten Island, NY
11.2003 - 05.2005
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Education
Medical Coding And Billing -
Lincoln Technical Institute - Edison
Iselin, NJSkills
- Administrative Support
- Data Entry
- Scheduling
- Bookkeeping
Timeline
Receptionist
Bulzomi Corp
11.2008 - 04.2010
Medical Receptionist
Dr Younan
04.2007 - 08.2008
Head Cashier
Home Depot
11.2003 - 05.2005
Medical Coding And Billing -
Lincoln Technical Institute - Edison