Dedicated professional with a strong background in customer service, team leadership, and problem-solving. Proven ability to enhance customer experiences and oversee daily operations effectively.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Blue Sky Cannabis Co.
Belleville, MI
09.2023 - 05.2026
Oversaw daily operations, ensuring compliance with industry regulations and company policies.
Answer questions regarding products and educate customers on what may work best for them.
Provided exceptional customer experiences from start to finish, and when needed, resolved any issues professionally to satisfy all parties involved.
Train new budtenders and complete onboarding process.
Worked with Dutchee point of sale system, as well as backoffice to move inventory, create labels, convert bulk grams when necessary.
Effectively communicate with other managers and ownership regarding business procedures or inventory management.
Administrative Assistant
Landscape Supply Inc
Taylor, MI
02.2022 - 08.2024
Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
Oversaw maintenance of office equipment, coordinating repairs and ensuring operational readiness at all times.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.