Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bree Kelley

Amarillo

Summary

Dynamic and goal-oriented professional with extensive experience in customer service and proven relationship building at Amarillo National Bank and West Texas Golf Cars. Perfect track record in cash handling accuracy and upselling, consistently enhancing customer satisfaction and loyalty. Adept at problem-solving and communication, ensuring a positive experience for clients and fostering long-term connections.

Overview

7
7
years of professional experience

Work History

Sales Associate, Receptionist

West Texas Golf Cars
02.2024 - Current
  • Provided positive first impressions to greet existing, new, and potential customers
  • Maintained a well balanced relationship with customers
  • Build long-term relationships with customers through knowledge and post-sale follow ups
  • Negotiated pricing and financing terms, insuring a win-win for both the customer and dealership
  • Assisting customers on the servicing of their golf car with scheduling pick up and going over the cars issues
  • Handling large amounts of cash, debit/credit cards and financing information

Server

Braceros Downtown
04.2022 - 05.2025
  • Bussed and reset tables to keep dining room and work areas clean
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Maintained relationships with regular customers and gained new regular customers often
  • Explained menu items in depth and suggested appropriate options for food allergy concerns
  • Resolved customer complaints promptly and professionally to maintain positive reputation

CSR, Lending Assistant

Amarillo National Bank
02.2022 - 11.2024
  • Answered customer telephone calls promptly to assist with any needs or questions they may have
  • Quickly and efficiently opened new checking, savings, CD's, etc. for new and existing customers
  • Handled large amounts of money, checks and card receipts
  • Assisted customers filling out loan documents and answered questions so they fully understood the documents

Server

My Thai
11.2018 - 05.2022
  • Bussed and reset tables to keep dining room and work areas clean
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Cultivated warm relationships with regular customers
  • Knowledge of the menu to better assist the customers

Phlebotomist

Baptist St. Anthony's Hospital
12.2020 - 02.2022
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Collected specimens by initialing, dating, and noting times of collection
  • Packaged and shipped specimens to central lab daily
  • Used personal protective equipment correctly to protect coworkers and patients
  • Traveled to local nursing homes to collect daily specimens and quickly returned to central lab

Education

Bushland High School
Bushland, TX

Certificate of Phlebotomy - Phlebotomy

Amarillo College
Amarillo,TX
03-2017

CNA Certificate - CNA

Amarillo College
Amarillo, TX
03-2017

Skills

  • Upselling
  • Promotional support
  • Cash handling accuracy
  • Goal oriented
  • Relationship building
  • Problem-solving skills
  • Excellent communication skills
  • Excellent people skills

Timeline

Sales Associate, Receptionist

West Texas Golf Cars
02.2024 - Current

Server

Braceros Downtown
04.2022 - 05.2025

CSR, Lending Assistant

Amarillo National Bank
02.2022 - 11.2024

Phlebotomist

Baptist St. Anthony's Hospital
12.2020 - 02.2022

Server

My Thai
11.2018 - 05.2022

Bushland High School

Certificate of Phlebotomy - Phlebotomy

Amarillo College

CNA Certificate - CNA

Amarillo College

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