Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breigha Roland

Beaumont,TX

Summary

I am a goal-oriented manager with excellent customer service, leadership, and team work skills. With 10 years of management experience I have a proven track record of leading teams to exceed sales targets.

Overview

13
13
years of professional experience

Work History

Experience Leader

Petsmart
Beaumont, TX
05.2025 - Current
  • Oversee the services departments and ensure policies are being followed.
  • Drive sales and lead the overall experience of the store for our associates and customers.
  • Completing performance reviews and providing feedback to ensure the development of the team.

Assistant Store Leader

Petsmart
Beaumont, TX
05.2022 - 05.2025
  • Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
  • Trained new staff on product knowledge and customer service protocols.
  • Executed inventory management processes, maintaining optimal stock levels.

Customer Engagement Leader

Petsmart
Beaumont, TX
05.2019 - 05.2022
  • Lead a team of associates while overseeing the cleanliness of habitats and ensuring that all policies were being implemented.
  • Collaborated with team members to develop strategies for achieving sales targets and improving customer satisfaction.

Associate Lead With Keys

Petsmart
Beaumont, TX
12.2017 - 05.2019
  • Oversaw daily operations to ensure efficient workflow and adherence to company policies.

Pet Care Associate

Petsmart
Beaumont, TX
12.2016 - 12.2017
  • Provided exceptional customer service by addressing pet care inquiries and concerns.
  • Assisted in maintaining cleanliness and organization of pet habitats and retail areas.

Assistant Store Manager

Smoothie King
Nederland, TX
12.2012 - 08.2014
  • Assisted the Store Manager with hiring, developing and leading the team to provide great service for the customers.

Education

High School Diploma -

Nederland High School
Nederland, TX
06.2014

Skills

  • Store Organization
  • Customer Service and Engagement
  • Employee Scheduling
  • Stock Management
  • Business Development
  • Hiring and Training
  • Problem-Solving
  • Cash Auditing
  • Team Building and Leadership

Timeline

Experience Leader

Petsmart
05.2025 - Current

Assistant Store Leader

Petsmart
05.2022 - 05.2025

Customer Engagement Leader

Petsmart
05.2019 - 05.2022

Associate Lead With Keys

Petsmart
12.2017 - 05.2019

Pet Care Associate

Petsmart
12.2016 - 12.2017

Assistant Store Manager

Smoothie King
12.2012 - 08.2014

High School Diploma -

Nederland High School
Breigha Roland