Breighann Carlson
Lake Charles,LA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
Work History
Bartender/top Server
Draftkings Sportsbook @ Golden Nugget
Lake Charles, LA
09.2022 - Current
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Saltgrass Steakhouse, Landry's
Lake Charles, LA
03.2022 - 09.2022
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Honey Baked Ham Co
Lafayette, LA
08.2021 - 03.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Identified and resolved discrepancies and errors in customer accounts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Albertsons
Broussard
01.2021 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Online Grocery Associate
Walmart Neighborhood Market
New Iberia, LA
01.2020 - 02.2021
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Loreauville High School
Loreauville, LA05.2015
Skills
- New Cocktail Creation
- Banquet Events
- Supply and Inventory Maintenance
- Collaboration and Teamwork
- Drink Preparation
- Issue Resolution
- Hospitality and Guest Service
- Handling Difficult Customers
- Liquor Law Compliance
- Engaging personality
- Suggestive Selling
- Aloha POS
- Payment Processing
- Glassware knowledge
- Preparing garnishes
- Patience and Tolerance
- Responsible Serving
- Fast Learner
- Food Running
- Food Service
- Age Identification checks
- Cash Register Operation
- Cleanliness and hygiene
- Inventory
- Basic Math
- Wine Knowledge
- Highly reliable
- Strong multitasking
- Bussing and Serving
- Professional Appearance
- New Hire Training
- Customer Service
- Teamwork and Professionalism
- Garnishing Drinks
Timeline
Bartender/top Server
Draftkings Sportsbook @ Golden Nugget
09.2022 - Current
Server
Saltgrass Steakhouse, Landry's
03.2022 - 09.2022
Cashier
Honey Baked Ham Co
08.2021 - 03.2022
Cashier
Albertsons
01.2021 - 08.2021
Online Grocery Associate
Walmart Neighborhood Market
01.2020 - 02.2021
Loreauville High School