John OBrien
St. Petersburg,FL
Summary
Highly motivated individual experienced in a variety of bartending and serving techniques, including crafting specialty cocktails and providing a superior level of service to each customer. Possesses excellent communication skills, an outgoing personality, and strong attention to detail. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Skilled Food and Beverage professional with strong background in restaurant, bar, catering and event serving. Prepares garnishes and sets up bars for special events. Advanced mixology knowledge, including craft cocktails and signature drinks.
Overview
22
22
years of professional experience
Work History
Banquet Bartender / Server
Grand Hyatt Tampa bay
05.2023 - Current
- Demonstrated ability to provide superior customer service in a fast-paced environment
- Proficiently operated POS systems for accurate order entry and payment processing
- Built positive relationships with customers through friendly interactions and efficient problem-solving techniques
- Provided exceptional hospitality to guests by anticipating needs and exceeding expectations
- Resolved customer complaints quickly and professionally while maintaining composure
- Assisted with inventory management and restocking of bar supplies.
- Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
On-call Banquet Bartender
The Bellwether Resort
06.2022 - Current
- Demonstrated proficiency in mixing and serving alcoholic beverages according to established guidelines
- Practiced responsible alcohol service by monitoring guest consumption closely
- Delivered outstanding customer service by consistently providing courteous assistance throughout the shift.
On call Banquet Server/Bartender
The Sirata Resort
12.2020 - 01.2023
- Performed opening and closing duties such as cleaning the bar area, checking stock levels
- Conducted bar inventory on a regular basis to complete daily requisition sheets
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept the bar organized and clean during busy hours
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Maintained an understanding of menu items to answer patron questions regarding food, drinks, and preparation methods
- Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.
Banquet Bartender
The Sheraton Sand Key
11.2001 - 01.2020
- Built positive relationships with customers through friendly interactions and efficient problem-solving techniques
- Provided exceptional hospitality to guests by anticipating needs and exceeding expectations
- Assisted with inventory management and restocking of bar supplies
- Trained new staff members on proper bartending methods including safe pouring practices
- Practiced responsible alcohol service by monitoring guest consumption closely
- Demonstrated proficiency in mixing and serving alcoholic beverages according to established guidelines
- Developed creative drink recipes that were well received by customers
- Performed opening and closing duties such as cleaning the bar area, checking stock levels.
Marketing Manager
Blue Green Resorts
03.2019 - 09.2019
- Created promotional campaigns that generated leads, resulting in increased sales
- Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities
- Cultivated and maintained relationships with clients and partners
- Evaluated customer feedback to drive product improvement
- Monitored competitor activities while developing proactive strategies accordingly
- Attended and participated in industry events, shaping marketing and communication initiatives.
Education
Associate in Science (A.S.) in Digital media production -
Saint Petersburg College
Seminole, FL05.2010
Skills
- Wine Recommendations
- Social Perceptiveness
- Event Preparation
- Guest Satisfaction
- Safe Food Handling Procedures
- Setting Up Tables
- Mixed Drinks Preparations
- High-Volume Environments
- Customer Service
- Cocktail List Development
- Creative Mixology
- New Cocktail Creation
- Bar Operations and Logistics
- Servsafe Certified
- Responsible Serving
- Wine and Liquor Knowledge
References
References available upon request
Timeline
Banquet Bartender / Server
Grand Hyatt Tampa bay
05.2023 - Current
On-call Banquet Bartender
The Bellwether Resort
06.2022 - Current
On call Banquet Server/Bartender
The Sirata Resort
12.2020 - 01.2023
Marketing Manager
Blue Green Resorts
03.2019 - 09.2019
Banquet Bartender
The Sheraton Sand Key
11.2001 - 01.2020
Associate in Science (A.S.) in Digital media production -
Saint Petersburg College
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