Breindy Appel
Monsey
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Secretary - Customer service
Sterlion Creations
Monsey
06.2024 - 03.2025
- Organized office supplies and maintained inventory for efficient operations.
- Scheduled appointments and managed calendars for team members.
- Processed incoming correspondence and directed it to appropriate staff.
- Communicated with clients and vendors to facilitate smooth interactions.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Assisted with accounts receivable and accounts payable functions.
- Sent and distributed mail and parcels.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Assisted with special projects or tasks related to departmental functions upon request.
- Reviewed invoices for accuracy before submitting them for payment processing.
Education
UTA of Monsey
Monsey, New YorkSkills
- Office organization
- Calendar management
- Data entry accuracy
- Invoice processing
- Client communication
- Customer service
- Attention to detail
- Time management
- Problem resolution
- Effective communication
- Team collaboration
- Confidential document handling
- Task prioritization
- Business correspondence
- Sales support
- Multi-line phone systems
- Office correspondence
- Phone reception
- Filing experience
- Inter-office communications
- Prioritization and time management
- Confidentiality
- Cross-functional communication
- Complex Problem-solving
- Information archiving
- Supply ordering
- Organization
- Quickbooks
Timeline
Secretary - Customer service
Sterlion Creations
06.2024 - 03.2025
UTA of Monsey