Breklen Phillips
Clayton
Summary
. Expert in customer service and cash handling, consistently ensuring guest satisfaction and operational efficiency. Proven ability to collaborate with team members in fast-paced environments, delivering exceptional dining experiences while maintaining high standards of cleanliness and safety. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
4
4
years of professional experience
Work History
Server
Fiori Italian Restaurant & Bar
Clayton
10.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Delivered meals promptly and ensured guest satisfaction throughout service.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness of dining area and adhered to health regulations.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier/Server
Likii Hibichi
02.2023 - 03.2024
- Handled cash, credit, and gift card payments securely and efficiently.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Engaged with customers to create a welcoming shopping experience at Likii Hibichi.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Crew member
Dairy Queen
04.2024 - 01.2023
- Provided exceptional customer service by assisting guests with menu selections and addressing any concerns or special requests.
- Efficiently process customer orders and payments at cash register in a fast-paced restaurant setting
- Balanced cash register at the end of each shift and handled cash, credit card, and mobile payments accurately
- Collaborated with kitchen staff to coordinate and fulfill orders in a timely and accurate manner
Cashier/Server
Clayton General Store
Clayton
07.2021 - 12.2021
- Provided exceptional customer service by greeting and assisting guests in a fast-paced restaurant setting
- Accurately process cash, credit card, and gift card transactions using a POS system
- Maintained a clean and organized workstation, including sanitizing surfaces and restocking supplies as needed
- Worked efficiently as a team member to ensure smooth operations during peak hours, including preparing food, taking orders, and maintaining the cleanliness of the dining area.
Education
High School Diploma -
Clayton Highschool
Clayton, NC06-2024
Degree in Criminal Justice Technology With A Forensic Science Specialization - Criminal Justice/ Forensics
Johnston Community College
Smithfield, NC05-2026
Skills
- Customer service
- POS system
- Teamwork
- Food preparation
- Order taking
- Cash handling
- Collaboration
- Fast paced worker
- Communication skills
- Fast learner
- Strong work ethic
- Safe food handling
- Hospitality service expertise
Timeline
Server
Fiori Italian Restaurant & Bar
10.2024 - Current
Crew member
Dairy Queen
04.2024 - 01.2023
Cashier/Server
Likii Hibichi
02.2023 - 03.2024
Cashier/Server
Clayton General Store
07.2021 - 12.2021
High School Diploma -
Clayton Highschool
Degree in Criminal Justice Technology With A Forensic Science Specialization - Criminal Justice/ Forensics
Johnston Community College
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