Brenchy Suarez
Brooklyn,N.Y.
Summary
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Diligent computer programming skills with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
25
25
years of professional experience
Work History
Dental and Office Assistant
9th Avenue Dental
Brooklyn, N.Y.
04.2004 - 10.2024
- 3/04-8/04 hired.
- Volunteered from 11/09-5/24 at same dental office.
- Greeted & assisted patients to dental rooms to see dentist and hygienist.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Received and called patients to arrange appointments; directed important phone calls.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Updated patient records and track customer information using the EZ DENTAL computer programming software.
- Filed lab report.
- Did dental accounting and monitored and tracked budgets and expenses.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Expedited document processing with accurate data entry and timely filing.
- Contacted insurers for approvals & completed intake paperwork.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
- Sterilized and organize dental tools & assisted during dental procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
- Edited documents to keep company materials free of grammar errors.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Private Child Care Provider
Nichole Nannan
Brooklyn, N.Y.
01.2009 - 12.2009
- Assist child with homework completion and school projects.
- Played engaging, age-appropriate games to entertain and educate child.
- Created activities to keep child active such as dancing, karaoke, play video games, or going to the playground at the park.
- Following up with the child parent a few times a day for check-in by phone.
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and mathematics .
- Assisted child with homework and quizzed on subject matter to prepare for upcoming tests.
- Transported child to and from bus stop safely.
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Prepared tasty, nutritious meals for child.
- Maintained home environment that complied with hygiene regulations.
- Worked with parents one-on-one to address individual needs of child in care.
- Maintained detailed records of child's progress, sharing updates regularly with parents during check-ins or conferences.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Collaborated with client to develop family-friendly schedule.
- Participated in ongoing professional development opportunities to stay current on best practices and enhance my skills for the benefit of the child under my care.
- Supported young child through development of life skills such as taking turns, resolving conflict, and expressing emotions appropriately.
- Maintained a safe and nurturing environment, ensuring proper supervision of child at all times.
- Maintained safe environment by keeping watchful eye on child.
- Monitored child's play activities to verify safety.
- Taught child basic life skills, manners and personal hygiene.
- Encouraged child to be understanding and patient with others.
- Assisted with light housekeeping duties with household tasks such as light cleaning, meal preparation or running errands when parents were unavailable.
- Transported child to and from school, medical appointments, and extra-curricular activities.
- Supervised child engaged in physical activity, learning and social skills with peers.
Hotel Clerk and Translator
Hotel of St. Rafael Plaza
Guayquil, Ecuador
04.2005
- Made and confirmed reservation.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Registered and assigned rooms to new guest.
- Issued room keys and made connection to the bellhop.
- Served as an interpreter for tourist and my boss in the English and Spanish languages.
- Answered phone calls & connected calls to boss/worker/clients.
- Assisted non-native English-speaking colleagues with translating, improving overall team productivity and communication quality.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Provided comprehensive language services to facilitate international business expansions.
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
- Posted charges for liquor & phone calls made by clients in rooms.
- Prepared customer invoices and accepted payments.
- Implemented marketing and promotional initiatives to increase occupancy.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Ensured a welcoming atmosphere for guests by maintaining a clean, well-presented front desk area at all times.
- Contributed to a positive work environment by consistently maintaining a professional demeanor and collaborating effectively with team members.
- Ensured smooth operations during peak hours by effectively multitasking under pressure while maintaining exceptional customer service.
- Streamlined room assignment procedures for improved guest experience and reduced wait times.
- Improved communication between departments by acting as the primary point of contact for housekeeping, maintenance, and management teams.
- Strengthened guest loyalty through attentive service and swift resolution of any issues that arose during their stay.
- Collected room deposits, fees, and payments.
- Answered phone within a few minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Fostered deeper appreciation of cultural nuances among clients with meticulously researched translations.
- Enhanced company's global image by ensuring all communications were culturally and linguistically appropriate.
- Enhanced client satisfaction by delivering accurate translations within tight deadlines.
- Interpreted conversations between foreign language-speaking clients and others.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Stayed current on new expressions and cultural changes impacting language translation.
- Interpreted conversations simultaneously to help both parties conduct and manage personal concerns.
- Contributed to development of glossary of terms specific to industry, standardizing translations across projects.
Deli Clerk
Key Food Supermarket
Brooklyn, NY
01.2003 - 2003
- Organized deli counter by putting meats and cheese in fridge counter.
- Used slicer to slice meats and cheeses thin or thick for the customers.
- Cut meat package in half so it can fit in the deli refrigerator counter (the one at the deli fridge the package is only twice the size).
- Weigh meat and/or cheese at the scale.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Learned other teammates' work tasks to train as backup.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
- Conducted regular price checks to stay competitive, adjusting as necessary to meet market demands.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
Office Asst. in Nursing & Foreign Language Dept.
Kingsborough Community College
Brooklyn, N.Y.
01.2000 - 12.2002
- Fax documents to other departments in the college.
- Hang flyers around campus of the college.
- Answered incoming phone calls to process requests, greeted and make appointments for student to see the counselor and transferred or relayed messages to appropriate personnel.
- Prepared 500 mailings daily for students by stuffing envelopes within the nursing department.
- Greeted and assisted walk-in students by giving them an appointment to see the nursing counselor.
- 718-265-5522 ask for Uda Bradford.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Education
B.A. & B.S. - Forensics in Psychology & Computing & Accounting
John Jay College of Criminal Justice
New York, N.Y.12-2035
Associate of Applied Science - Computer Information Systems
Kingsborough Community College
Brooklyn, N.Y.01-2003
Skills
- Proficient in Microsoft Office software experience in Word, Excel, PowerPoint, Access, OneNote and Outlook
- Familiar with Visual Basic 50 & 60, HTML, JavaScript, C, Python and AutoCAD
Accomplishments
I volunteer with NASA in Washington D.C. to help with medical, psychological, astronomical, agriculture, mathematical, arsenals for the military many hypotheses.
Phone numbers to NASA are:
202-358-2558 -Attn: NASA Director: Joe Kroener.
202-358-0001 & 202-358-1600 - NASA OFFICE.
Plus I helped both President of the United States volunteering businesses ideas to bring funding to Presidency Donald Trump and ex-President Joe Biden and ex-Vice President Kamala Harris.
Phone numbers to the White House are: 202-456-1111 &
202-456-1414 - Attn: President Donald J. Trump.
This also includes ex-President Joe Biden & ex-Vice President Kamala Harris.
I am fluent and can read, write and speak in both English and Spanish and elementary in the French language.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Hobbies and Interests
Reading and becoming more knowledgeable about computer repair and install hardware and software., I like to read a lot on medical breakthroughs in health, science and medicine., I am a team player and used to be the President of the Spanish-American Club in Kingsborough Community College recommended by Dr. Eduardo Lolo Spanish teacher., I am also studying computer programming like Microsoft Visual Basic, C++, HTML, Java & AutoCAD, MS office: Word, Excel, PowerPoint & Outlooks., I also was a child sitter to Ms. Nanan child., I also did dental assisting & clerical office assisting., I like to cooperate with the needs that the job is required to do and beyond that, to gain the knowledge and studies while working in the area or facility of interest!
Timeline
Private Child Care Provider
Nichole Nannan
01.2009 - 12.2009
Hotel Clerk and Translator
Hotel of St. Rafael Plaza
04.2005
Dental and Office Assistant
9th Avenue Dental
04.2004 - 10.2024
Deli Clerk
Key Food Supermarket
01.2003 - 2003
Office Asst. in Nursing & Foreign Language Dept.
Kingsborough Community College
01.2000 - 12.2002
B.A. & B.S. - Forensics in Psychology & Computing & Accounting
John Jay College of Criminal Justice
Associate of Applied Science - Computer Information Systems
Kingsborough Community College